Modern Muscle/Moe's Head Core Refund

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brad_12

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Just wondering maybe if somebody had experience with how long it took to get the core charge refund from Moe's for the Modern Muscle heads? Sent my heads out a few days after receiving the new ones. It's been two months and I just don't want it to go too long and get forgotten. I'm fine waiting if somebody else has experienced it took longer.

Sent quite a few emails to Matt with proof of delivery attached, but haven't gotten a response.
 

1SloRam

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Just wondering maybe if somebody had experience with how long it took to get the core charge refund from Moe's for the Modern Muscle heads? Sent my heads out a few days after receiving the new ones. It's been two months and I just don't want it to go too long and get forgotten. I'm fine waiting if somebody else has experienced it took longer.

Sent quite a few emails to Matt with proof of delivery attached, but haven't gotten a response.
Try to reach him on FB, he’s quick to respond in the HiPo Ram group.
 

Burla

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No explanation either? That is really bad. Keep us updated. If you paid on a card, I'd talk to my bank and bring them the email proving they received it. Maybe they can help. Hope you get an explanation and apology.
 
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brad_12

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Unfortunately I don't have a FB account, but maybe I can get my wife to figure it out on her account when she gets back in town.

He answered my couple emails before buying and right after I asked him the exact process and address for sending them back. Followed it to a T. Since then I haven't heard anything since the end of April. I used paypal through Moe's website.
 

Wild one

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Just wondering maybe if somebody had experience with how long it took to get the core charge refund from Moe's for the Modern Muscle heads? Sent my heads out a few days after receiving the new ones. It's been two months and I just don't want it to go too long and get forgotten. I'm fine waiting if somebody else has experienced it took longer.

Sent quite a few emails to Matt with proof of delivery attached, but haven't gotten a response.
As 1SlowRam stated you can find him on either Tuned Rams or High Performance Rams on Facebook,or do it old school and phone him.
 

crackerjack1957

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Unfortunately I don't have a FB account, but maybe I can get my wife to figure it out on her account when she gets back in town.

He answered my couple emails before buying and right after I asked him the exact process and address for sending them back. Followed it to a T. Since then I haven't heard anything since the end of April. I used paypal through Moe's website.
Did you follow tracking number to make sure they were received.
Didn't see this anywhere above.
Can't go wrong with a phone call........number at the bottom right corner.
 
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brad_12

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Did you follow tracking number to make sure they were received.
Didn't see this anywhere above.
From original message. "Sent quite a few emails to Matt with proof of delivery attached." Made sure to save them to my computer because they will expire after 30 days on UPS.

Funny thing I don't have a house phone or a cell phone. The looks I get when somebody asks me what my phone number is and I say I don't own a phone. !Shocked! Some say good for you. LOL

Anyways that's why I figured I would ask here and see if anybody had any personal experience with how long it took. Otherwise I am just going to wait until my wife gets home to use her phone and give him a call.
 
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