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  1. J

    Mopar Warranty Issues

    Oh they are holding firm. I read the complaints on the BBB website. They had appeared to be amenable to OK ing the repairs once a complaint had been filed. I filed one last night, and they answered by 10AM this morning pretty much telling me to KOAD. While I was responding to FCA's...
  2. J

    Mopar Warranty Issues

    That’s what I said. I’ve been going back and forth with them all day.
  3. J

    Mopar Warranty Issues

    The limited has the articulating headlamps (which my Laramie doesn’t). But, the 2020 is a lot brighter. My 2010 LaCrosse has the adaptive HID headlamps and I can tell those move when I’m driving. I can barely tell on the 2019.
  4. J

    Mopar Warranty Issues

    That’s the exact part of the contract that the person who sold me the warranty referred me to. I’ve been searching for aftermarket. But this truck has the headlights that move when you turn. I’m not mechanically inclined so to speak. So buying them aftermarket is one thing. Me installing...
  5. J

    Mopar Warranty Issues

    And I should add, that if I’m paying for it. I would rather them install the 2020 lights if possible (I don’t see why not). The ones in my 2020 Laramie are a lot better then these in the 2019 Limited.
  6. J

    Mopar Warranty Issues

    This is what Mopar Service plan is telling me. I am calling BS. I can’t service something that they design in a way that’s not serviceable. The thing is, the LED strip works when it wants to. So it’s not the strip. The dealer even says that is electrical. I do lighting for a living...
  7. J

    Mopar Warranty Issues

    What do you mean?
  8. J

    Mopar Warranty Issues

    I didn’t think that it was a sealed beam or lens. I knew if it was a bulb that would at my cost. My fight has been that it’s the whole dang unit. I did a search on here and didn’t find much. I’m having the dealer give me back the old one. But that’s still besides the point. I know that...
  9. J

    Mopar Warranty Issues

    I had thought about buying it aftermarket online and attempting to install it, or have my client install it (he owns a body shop). But I had assumed (my mistake) that I would be covered. The dealer said that it’s not completely out, that it’s flickering every once in a while, and they...
  10. J

    Mopar Warranty Issues

    It was $3,700.
  11. J

    Mopar Warranty Issues

    Well I have the dealer the OK to replace it at my cost. But I told them that I wanted the old one back. I’ve also been going back and forth with the rep who sold me the warranty. He pointed me to this part of the contract: “Battery and cables; any battery for a component; spark plugs and...
  12. J

    Mopar Warranty Issues

    I recently purchased a 2019 Limited. And I also purchased a Mopar Mascara warranty with a $100 deductible. About 3 weeks after I purchased the truck, the lowed LED strip on the passenger headlight decided that it would work when it wanted to. I took it into the dealership for that AND...
  13. J

    Hello from MI

    Hello from Michigan. I found the forum today while doing a Google search on the Mopar warranty. I am having issues with them covering something, and found the form. I have a 2019 Limited and 2020 Laramie.

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