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Big thank you to Morrie

Discussion in 'Tonneau Factory Outlet' started by modularjunk, May 16, 2016.

  1. modularjunk

    modularjunk Junior Member

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    Ram Year:
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    Just wanted to share my experience with purchasing my Bakflip fibermax from Morrie @ tonneau factory outlet.

    I spoke to Morrie on the phone for a while one night, had all sorts of questions of which cover to go with ( he answered all of them very knowledgeably ) and he set me up with the fibermax. Ordered it and showed up damaged which was not his fault at all, shot him an email with pictures and he got a hold of the company and had a new cover shipped out ASAP. So far love the fit of the cover and no water inside even though I had a week long of rain storms.

    I have to say through the whole process he answered every question I had, kept in touch with me with what was going on with the replacement and followed up on how the replacement was. This is how business should be conducted and because of this he has a lifetime customer and anytime I hear a friend or someone looking for a cover this is where I will send them. Great customer service, prices and shipping. A++

    Thank you again Morrie:favorites13:
     
    Mpgrimm2 likes this.
  2. BAKFactoryOutlet

    BAKFactoryOutlet Member Preferred Vendor

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    ExpressRules and modularjunk like this.

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