Ghost_RAM
Senior Member
First off, let me start by saying Jeremy from Retroshop was a real champ through this whole thing and was great to deal with. I would most certainly purchase from him again.
My 2016 Ram Express came with the quad lights. I have since purchased and installed a set of projectors out of a 16' Ram with Retroshop's adapter harness and have the Sylvania ZXE 9005 in the low beam and converted the 9005 highs to the Phillips 9011 HIR. I'm ok with the high beam as it produces pretty good output but the lows are pretty weak.
When I purchased my harness from the Retroshop I also got the 35W morimoto with hylux ballast kit. Installed everything and I got the headlamp out error on my evic display. Checked all the connections by making sure nothing was flipped and grounds were good several times. I even went as far as completely removing the entire kit twice to make sure it was install correctly. After all that I contacted Jeremy and we went through a series of troubleshooting steps with my install as well. He had me check all my connections again and even disconnect the battery a couple times for 30 minutes to reset (??) the canbus. I even went as far as removing the kit entirely and reinstalling after the battery pulls and putting back in my original halogens. With the halogens everything worked as it should. Reinstalled the HID kit and nothing but headlamp out message on evic. At this point I was pretty frustrated and requested a return. Jeremy was gracious enough to let me return the kit and shelved it. He said he was able to hook the kit up at the shop to a 12v source and it worked as it should. It was however not hooked up to a 12v source with a canbus.
Again, I want to state that Jeremy was great to deal with and I have zero issues with him.
So, what can I do here?
Thanks!
My 2016 Ram Express came with the quad lights. I have since purchased and installed a set of projectors out of a 16' Ram with Retroshop's adapter harness and have the Sylvania ZXE 9005 in the low beam and converted the 9005 highs to the Phillips 9011 HIR. I'm ok with the high beam as it produces pretty good output but the lows are pretty weak.
When I purchased my harness from the Retroshop I also got the 35W morimoto with hylux ballast kit. Installed everything and I got the headlamp out error on my evic display. Checked all the connections by making sure nothing was flipped and grounds were good several times. I even went as far as completely removing the entire kit twice to make sure it was install correctly. After all that I contacted Jeremy and we went through a series of troubleshooting steps with my install as well. He had me check all my connections again and even disconnect the battery a couple times for 30 minutes to reset (??) the canbus. I even went as far as removing the kit entirely and reinstalling after the battery pulls and putting back in my original halogens. With the halogens everything worked as it should. Reinstalled the HID kit and nothing but headlamp out message on evic. At this point I was pretty frustrated and requested a return. Jeremy was gracious enough to let me return the kit and shelved it. He said he was able to hook the kit up at the shop to a 12v source and it worked as it should. It was however not hooked up to a 12v source with a canbus.
Again, I want to state that Jeremy was great to deal with and I have zero issues with him.
So, what can I do here?
Thanks!