uConnect 5.0 Keeps Rebooting

barbosa · Oct 28, 2017

Since yesterday morning, my radio reboots randomly every 2 to 3 minutes. Whether its on FM, Bluetooth, or XM makes no difference. I disconnected the battery yesterday afternoon, and also removed the radioAnd confirmed all harnesses are firmly plugged in. Does it just need a software update, or is it toast?

Software version is 07.00.50.00

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matthewharrison · Oct 29, 2017

Try going here: https://www.driveuconnect.com/support/software-update.html

Enter your VIN and it should tell you if you need and update or not.

RamCares · Oct 30, 2017

barbosa said:
Since yesterday morning, my radio reboots randomly every 2 to 3 minutes. Whether its on FM, Bluetooth, or XM makes no difference. I disconnected the battery yesterday afternoon, and also removed the radioAnd confirmed all harnesses are firmly plugged in. Does it just need a software update, or is it toast?

Software version is 07.00.50.00

Sent from my iPhone using Tapatalk

Hi barbosa,

If you end up deciding to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know!

Andrea
Ram Social Care Specialist

barbosa · Oct 30, 2017

I checked the uConnect site linked above and did have an available update. I downloaded it to a thumb drive and installed the update this morning and it appears to have resolved my issue. Thank you @matthewharrison

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matthewharrison · Oct 30, 2017

barbosa said:
I checked the uConnect site linked above and did have an available update. I downloaded it to a thumb drive and installed the update this morning and it appears to have resolved my issue. Thank you @matthewharrison

Sent from my iPhone using Tapatalk

Glad to hear!

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uConnect 5.0 Keeps Rebooting

barbosa

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matthewharrison

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RamCares

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barbosa

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