I would think they would do a compression test, but I know they are trapped by the manufacturer's procedures. Many companies only pay diagnostic time if they authorize it. I have been there, in different industries. Generally, being the hard-headed SOB I am, if they didn't act fast enough I would do further diagnostics on my own dime to try to expedite things for the customer. Sometimes you just have to take **** apart, 'cause staring at it ain't gonna fix it.