BUYER BEWARE Warranty Doesn't Cross Border

Discussion in 'Chrysler Warranty Direct' started by Tom Kearns, Jan 30, 2018.

  1. Tom Kearns

    Tom Kearns Junior Member

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    About a year ago I purchased a 2014 Ram 1500 Laramie 5.7 L in Bellingham WA from the local Rairdon Chrysler/Dodge dealer. It had 33,xxx miles. During the final sales discussion I was pressed to purchase an extended warranty. Asking why, I was told the vehicle was from Canada. I couldn't tell anything from the outside. The spedo was in MPH, and mileage was in miles and no licence plate.

    As it turns out, even if the vehicle was made in the USA, if the vehicle is first sold in Canada, the warranty is no longer valid when registered in the US. So I got screwed out of the remaining bumper to bumper warranty and the extended engine drive train to 60,000 miles. Obviously the vehicle avlue was less than a USA vehicle, even though they are the same.

    When I complained to Dodge USA, they said it wasn't warrantied and they said the issue had nothing to with them.

    BUYER BEWARE.

    Dealers are always finding new ways to screw a buyer. Rairdon of Bellingham is a dishonorable, unprofessional dealership that takes advantage of unknowledgeable buyers.

    Did you know that Canadian vehicles are not warrantied in the US?? Let me know if you did.

    Bottom line is buy a Chevy or Ford.
     
  2. Ramitiner

    Ramitiner Senior Member

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    Wow
     
  3. Ramitiner

    Ramitiner Senior Member

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    Can you get it serviced in Canada?
     
  4. Hawkman

    Hawkman Senior Member

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    Interesting. First post and it is to trash an entire brand.
     
  5. quietpeen

    quietpeen Administrator Staff Member

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    I did know that.
     
  6. MADDOG

    MADDOG Super Moderator Staff Member

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    Yup, I knew that.

    I'd suggest you talk to Chevy or Ford to find out how they handle warranty across international borders.
     
    S0CAL likes this.
  7. avantiguy

    avantiguy Senior Member

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    Been discussed a fair number of times on the forum. While not an advantage it can lead to some real great deals on a Ram if you know about it and the discounted Canadian dollar are taken into account. Ask me how I know.
     
  8. SHOOT2KILL

    SHOOT2KILL Senior Member

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    I agree 100%...That warrenty policy is bullshit...but...It's the same for motorcycles and snowmobiles also...Ive had friends stranded in Cn on snowmobiles where the local canuck dealer refused to honor the U.S. owners factory warrenty...It's a SHADDY business practice rampant thru out many industries....
     
    Last edited: Feb 2, 2018
  9. N1ck

    N1ck Senior Member

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    I’d have concerns about the speedometer being swapped out. Who knows if there truly is 33,000miles on it.
     
  10. Tom Kearns

    Tom Kearns Junior Member

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    To those who think I'm trashing Dodge because of their policy.... If it wasn't true it would be trashing BUT stating a true fact is simply educating others so they are aware of the situation when buying a vehicle.

    The dealer is trash because they knew what the situation was and withheld important information to make more money when they sold the vehicle.

    PS I have a 99 Dodge Ram 2500 and love it(210 K on it). That's why I went to a Dodge dealership.
     
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