Hi everyone,
I would like to share my findings about why the Forward Collision Warning on my 2023 RAM 1500 Classic never worked. I took her 4 times to dealership, they acknowledge it is not working but the computer says it is, no error codes. To clarity, my pickup came with Full-speed Forward Collision Warning-Plus option.
The dealership mentioned that my pickup didn't come with ACC (adaptative cruise control) and the radar (installed on the grill) that is part of it, but for sure it came with the camera (also they replaced the camera in trying to fix issue).
Researching online (
stellantisnorthamerica.com blog) I found this piece of text:
Full-speed Forward Collision Warning-Plus: Uses radar and camera technology. This system operates with all the capabilities of Forward Collision Warning-Plus. In addition, if the driver does not respond to the alerts, the braking system may bring the vehicle to a full stop when the collision threat is detected at speeds less than 25 mph.
This says the FSFCW-plus works with both radar and camera. Mine doesn't have the radar so I suppose the FSFCW does not work because of that. My conclusion is my truck came without all parts required for the FSFCW work.
I'm looking for legal advice about how to handle this. I called Chrysler customer service 3 times in the past month, got two case numbers but so far no case manager called me back.
Since ther pickups may be in the same situation and I wonder if this could create a recall? Looks like to me, when Chrysler decided to strip the ACC on my trim it disabled/disrupted the FSFCW operation.
Thanks,