If you have a brand new Chrysler product that’s still under warranty, and want to get charged diagnostic fees for warranty work, Dewildt Chrysler in hamilton Ontario is the dealership for you! I’m fairly certain they make up codes too. I scanned my car with an OBD-II scanner and so did my mechanic, we came up with a code showing a faulty oil pressure sensor. When I bring it in to Dewildt for warranty work, the service clerk tells me that he’s noticed that I don’t get my oil changes done at their dealer, this is the cause of my problem and I will therefore be subject to a $100 diagnostic fee. When I argued that I am not required to do maintenance work with a dealership in order to maintain a warranty, he explains that a “Bad oil” light came up. Which I believe is total BS. Only after I informed him that I had scanned the car myself and only saw a ‘faulty pressure sensor’ code, he then acknowledged that that code was there too, in addition to a bad oil code which definitely was not there when scanned the vehicle moments before they did. Obviously I’m not believing a word this guy is telling me so I asked him not to clear the codes so I can verify that he’s telling the truth and to my surprise he agreed. Even as I'm picking up the car he reminds me that he didn’t clear the codes so they’re stored for my perusal. Sure enough, they cleared the codes, no stored codes. Bunch of liars. So I got rinsed for $100 for diagnostics and $200 for a synthetic oil change. I was really bent out of shape over the diagnostic fee on a fully warrantied car and tried to get the manager to wave it, we came to the conclusion that if the faulty pressure sensor light came back on, they would credit me the diagnostic fee. 2 days later, check engine light comes back on! scanner shows it’s the oil pressure sensor! Shocker. So, obviously we can’t trust Dewildt, I decided to take it to Peel Chrysler. They scan it, no questions asked about where my oil changes get done, the have a new oil pressure sensor installed by the end of day. Nothing out of pocket, as it should be for a warranty job on a brand new car. Kudos to Peel. With paperwork from Peel I had proof in hand that I was right all along, I call the manager at Dewildt, his name is Ed, the guy who assured me he would give me my $100 diagnostic fee back if the check engine light would come back. This guy actually started yelling at me! demanding to know why I had gone to another dealer to have the warranty work done. He said he would have given the money back if I could have at least given them warranty work. Unfortunately for these guys, they would have had the warranty work when I first brought it to them, instead they wanted to fleece me for a diagnostic fee and the world’s most expensive oil change. When I told Mr. Ed that I believed they made up the code for the “bad oil” because my mechanic and I didn’t see it when we scanned it. He told me that only a chrysler can pick up that code. I suppose his scanner is more “specialer" than mine, I guess this guy doesn’t realize that OBD-II was designed to standardize diagnostics across all manufacturers so a dealers could not hold you hostage for repairs. Crooked Dewildt! I’m so rattled by this i’m seriously thinking about taking them to small claims court.