Whats disturbing to me is the amount of people who will so readily accept some strangers word, and pile it on. There is usually two sides to every story. I've been in the business a long time. I have never lied to a customer, customers lie to me every day. I don't deny there are bad Dealers out there, but for every bad dealer, there are hundreds of bad customers. I'm not saying this guy is a liar or bad customer. Or this is a bad dealer, I don't have enough information either way.