Need help. 17 1500 won't start, dealer clueless.

[Mxman]

Sooooo 2017 Ram Rebel, 13,022 miles. About 4 months ago late evening the truck won't start, all the service warnings are blinking in the display. The truck doesn't turnover or anything, dead. The next morning I try to start it and it's like nothing ever happened.

Friday morning I get in and the same thing happens. This time I have it towed to the dealer. When it arrives at the dealership they try to start it and they see the same issue. I just got a call from the dealership and when they went to work on it today it started right up, no warning lights or anything. There are no codes stored showing the issue. The dealership is clueless at this point.

Any thoughts, anyone had this issue ? The truck is stock.

 

[MADDOG]

Check your primary battery connections and ground. Also check the main wiring harness connection to the PCM.

You could have a dirty or loose connection that's interuppting the main electrical or data feed to the truck.

 

[SYKRAMMAN]

You can check a few things but I wouldn’t attempt to fix anything cause if it gets worse or doesn’t go away then the dealer will try to say you did it and not cover the cost. I would just drop off the truck and say don’t call me till it’s fixxed, and request a eqal to or better rental for your inconvenience. Jm .02

 

[indept]

Your biggest problem is a bad dealer service shop, find a different dealer.

 

[PatinAZ]

If it happens again, record it on your phone to show techs. Keep pressing the issue and start making calls higher up if they don't cooperate. You need to be confident you can drive it across the most remote stretches of the U.S.

 

[RammerHarder]

Your biggest problem is a bad dealer service shop, find a different dealer.

Good luck with that, they all seem to be clueless. I`m having issues with the local ones where i live... they are just plain terrible. Not just RAM either.

 

[RamCares]

Sooooo 2017 Ram Rebel, 13,022 miles. About 4 months ago late evening the truck won't start, all the service warnings are blinking in the display. The truck doesn't turnover or anything, dead. The next morning I try to start it and it's like nothing ever happened.

Friday morning I get in and the same thing happens. This time I have it towed to the dealer. When it arrives at the dealership they try to start it and they see the same issue. I just got a call from the dealership and when they went to work on it today it started right up, no warning lights or anything. There are no codes stored showing the issue. The dealership is clueless at this point.

Any thoughts, anyone had this issue ? The truck is stock.

Hi Mxman,
We regret to hear of your experiences and understand how this could be frustrating. We would like to make sure that we document this further for you and see if there is any additional assistance we can provide. Please send us a private message with additional details.
Julie
Ram Social Care Specialist