No phone contacts in new 2018, worked great in 2016

[Dmopar74]

Bought a new 2018 2500 from a 2016 2500. New truck won't recognize my phone contacts, can't just say "call Dad" etc. Everything worked great in my 16. Both trucks are the 8.4

 

[mighty noid]

Are you using a cable from the phone to the USB?

 

[rojo_143]

Did you get prompted by the truck when you synced your phone to allow access to contacts?

 

[Dmopar74]

Did you get prompted by the truck when you synced your phone to allow access to contacts?

Yes and paired and unpaired bout ten times. Looked on uconnect website and guess my phone will not download contacts on this newer radio. I did get Android auto to work but have to plug my phone into the trucks USB. Guess I'm asking for a different phone for Father's day.

 

[rojo_143]

Sucks about the phone not being supported by the radio as far as the Android Auto that is normal that it has to be plugged in to the USB port in order to use that function. In my opinion it is easier that way anyways because one you activate your android auto you will have voice commands back as well as free navigation!

 

[madtrucker2016]

Bought a new 2018 2500 from a 2016 2500. New truck won't recognize my phone contacts, can't just say "call Dad" etc. Everything worked great in my 16. Both trucks are the 8.4

see the problem it was made in Mexico so you have to talk in Spanish

 

[Dmopar74]

Well I figured it out, there was a setting in my phone I had to turn on.