Afarsid
Junior Member
Hi all,
For the past year, I’ve been having on and off problems with my powertrain- specifically the 4wd shifter doesn’t put my truck into any 4wd or towing mode.
When I first started having the issue, I was covered by the powertrain warranty and my dealer replaced the front differential actuator. It appeared to be fixed but I didn't test the 4wd for another 2 months at which point it didn’t work again. At that point, my truck was no longer under warranty and when I took it back to the dealer they said they’ll diagnose it but if the issue wasn’t due the same part they had previously replaced then they’ll charge me a diagnosis fee and any potential repair cost. So I dropped it off with them and at first they said the same part was the issue and replaced it, but apparently that didn’t fix it. So they diagnosed again and now they're telling me the issue is the transfer case actuator and will cost $963 on top of the $189 diagnosis fee. I’ve opened a case with Ram Cares and they’re offering to help me, but oddly the dealer is telling Ram Cares that’s it’s the transfer case "switch" that’s the problem (something different than what they told me)- I’m really having trouble trusting this dealership. They haven’t performed this 2nd repair yet, but another issue that popped up when I picked up my car from them is that the idle is sounding quite different. Can anyone give it a listen and tell me if you notice it too and what it could be?
imgur.com
This is a 2019 5.7L Ram 1500 Bighorn
For the past year, I’ve been having on and off problems with my powertrain- specifically the 4wd shifter doesn’t put my truck into any 4wd or towing mode.
When I first started having the issue, I was covered by the powertrain warranty and my dealer replaced the front differential actuator. It appeared to be fixed but I didn't test the 4wd for another 2 months at which point it didn’t work again. At that point, my truck was no longer under warranty and when I took it back to the dealer they said they’ll diagnose it but if the issue wasn’t due the same part they had previously replaced then they’ll charge me a diagnosis fee and any potential repair cost. So I dropped it off with them and at first they said the same part was the issue and replaced it, but apparently that didn’t fix it. So they diagnosed again and now they're telling me the issue is the transfer case actuator and will cost $963 on top of the $189 diagnosis fee. I’ve opened a case with Ram Cares and they’re offering to help me, but oddly the dealer is telling Ram Cares that’s it’s the transfer case "switch" that’s the problem (something different than what they told me)- I’m really having trouble trusting this dealership. They haven’t performed this 2nd repair yet, but another issue that popped up when I picked up my car from them is that the idle is sounding quite different. Can anyone give it a listen and tell me if you notice it too and what it could be?
imgur.com
Discover the magic of the internet at Imgur, a community powered entertainment destination. Lift your spirits with funny jokes, trending memes, entertaining gifs, inspiring stories, viral videos, and so much more from users like Afarsid.
imgur.com
This is a 2019 5.7L Ram 1500 Bighorn
Last edited:
