Toasted Dodge, new truck... done (pic heavy)

[Hemitom]

That really suxs!! sorry to hear and see the pics.. well if Chrysler gets involved to that extent they might be looking into a possible recall if it was something from the factory and NOT the dealer. someone is responsible

 

[AV8B6015]

It's been said a million times, but can not be said enough. Glad you're ok, the truck can be replaced. As for Chrysler, stay on them. They may try to just let your insurance company handle this, but it seems like this is quite possibly the dealer's fault. As for the service manager, go see him in person and let him try to blow you off. When (if) that happens, go straight to the general manager and voice your displeasure.
I'm not so good with self control. I fear that had this been me, I would have gone to the dealership and got arrested.

 

[joetama]

Wow sucks man. Glad everyone is ok.

Curious why they are replacing you guys torque converters.

 

[AlljackedupRam]

Wow!!! Glad you guys are ok... This is why I always have a fire extinguisher in any vehicle I own and drive... might save yours or someone elses ride!

 

[durango4819]

wtf!! glad everyones ok

 

[garner]

Wow! Glad you're ok! Saw a 1st gen durango completely burned yesterday on the road. Not a good month for dodges. I'm getting my torque converter replaced here soon so I'll definitely keep an eye on my truck

Curious why they are replacing you guys torque converters.

There's a star case out for it

 

[Mad Cow]

So after doing some reading I can't find any issues of the Ram's going up in flame. Sorry to say this but it seems Ram's are a safe truck out there. Again sorry for your loss.

 

[Btreat33]

Again, Glad to hear no one was hurt... I just saw a Chrysler mini van in a similar situation from hitting a deer about 6 months ago, amazing how fast cars burn... Best of luck with getting the truck replaced.... Keep us posted!!

 

[daggertats]

damn that is by far the worst vehicle fire i ever seen. glad everyone is safe abd hopin it all works out for ya insurance wise .

 

[snper]

I can't even tell that was a dodge except for the wheels

 

[illadvised]

It seems like stuff is in motion, not moving as fast as i would like. My insurance is moving along but seems to have slowed down now. I figured dodge would be more eager to handle this. Its a waiting game for an investigation to be done at this point. Hopefully monday i hear something and everything goes smooth... I would hate to have to sue somebody here or start getting loud on the internet about it. I do have about 90% of the situation on video. A guy in the truck started recording on his phone as soon as the smoke was in the cab.

 

[Hemitom]

you know until they make a decision you should be entitled to a rental car....if it is in your policy.
good luck!!!

 

[Sharp Charge]

Ouch... That's not gonna buff out. I hope you get to the bottom of what happened and glad no one was hurt.

 

[AV8B6015]

On a side note, if you have never seen a vehicle fire up close and personal, it is quite something to behold. It's mind blowing how fast it spreads, and even more unbelievable how hot it burns. I would suggest that once you suspect even the possibility of fire in any vehicle you're in, get out immediately.
Again, I'm glad everyone's ok. Best of luck with Dodge and your insurance company.

 

[lostkause]

man all i can say is that sucks.

 

[WhiteExpress]

Dare I ask who you are insured with? They should step up, pay that truck off, and then duke it out with Ram.