SomeGuyInTexas
Member
- Joined
- Dec 15, 2014
- Posts
- 80
- Reaction score
- 17
- Location
- Central Texas
- Ram Year
- 2014 Laramie
- Engine
- Hemi 5.7
Yup - you guys called it right. Third brake light replaced and resealed. The rear seat and carpeting cleaned by the dealer.
I agree, this seems to be a glaring issue. It is either a design flaw or a manufacturing issue, either way, something that should be enough of an issue that Dodge should make a serious effort to address. The service team recognized it immediately, so it isn't a rare event. I do product design and have done product sustaining in a different industry, something like this would light up red flags in our quality organization and be handed to engineering to root cause and manufacturing to resolve very quickly. For my product lines, the only way we WOULDN'T address something like this because we weren't aware of it.
Kudos to the dealership, though. They were complete professionals and handled everything fantastic.
I agree, this seems to be a glaring issue. It is either a design flaw or a manufacturing issue, either way, something that should be enough of an issue that Dodge should make a serious effort to address. The service team recognized it immediately, so it isn't a rare event. I do product design and have done product sustaining in a different industry, something like this would light up red flags in our quality organization and be handed to engineering to root cause and manufacturing to resolve very quickly. For my product lines, the only way we WOULDN'T address something like this because we weren't aware of it.
Kudos to the dealership, though. They were complete professionals and handled everything fantastic.