How do you all choose a service center? Poor reviews all around me....

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hardEight

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Thanks for all the advice and info! Makes me really [email protected] has your experience with that location been?
I've never had any real problems there. They have serviced 6 Dodge/Ram vehicles that I have purchased there. They're constantly busy but, will let you drop it off and they will shuttle you anywhere in the city that doesn't require they cross a bridge for some reason.
 

Jim S

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2021
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Is there a service center for ANY dealership that is worth a damn?

I have owned new cars in all if the big 3 brands, plus VW, Toyota, and Nissan. NONE of the service centers believed in customer service.

Recent issue with one was a brake caliper that seized. Rotor was shiny blue and there was melted rubber leaking past the caliper piston. Heavy odor of burnt brake fluid.

Service manager said that because they couldn't get the situation to reoccur that there was nothing they could do and that it may have been "just a fluke, a one time occurance".

Even after pointing out the OBVIOUS evidence, no dice.

Once again, are there ANY service centers out there that are worth a damn?
 

PoMansRam

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That is a good point that has been mentioned in this thread a few times. Shuttle service. My nearest Ram dealer is part of a local mega dealer chain. I'm not sure how far they'll go but their shuttle service will take you home, to work, etc, then pick you up at the end of the day to take you back to the dealership. I've always tipped the dude, but it's a free service. I know some local shops that will do this too, but it's rare.
 

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