2017 Ram 1500 8.4 U-Connect cannot access my phone contacts when connected

[indept]

I recently upgraded my phone to a Samsung Galaxy S20 FE. When I first paired it to my truck it asked for permission to access my contacts. The request lasted for a few seconds. By the time I unlocked the phone to grant that the request disappeared. now when it connects the "phonebook" is greyed and I don't see anyway to allow access now. Anyone come across this?

 

[audiophile]

Go to apps>Uconnect>permissions and then click the button to allow.

 

[indept]

Thanks for the reply. I didn't think of checking the phone for an app since it was a Bluetooth connection. I did that then when I got in the truck I went to the phone app on the radio. It started connecting. Said it was downloading the phone book. The phone book button was still grayed out. Maybe I'll try deleting the phone then pair it again

My old LG V20 phone worked fine with this so I know it's not the radio and this galaxy phone works in my wife's '19 Rav 4 just fine.

 

[indept]

As mentioned above after setting permissions in U-Connect app, when first starting my truck the uconnect said downloading phonebook but never did download it so I deleted the phone then paired it again. That worked, phone book did download.

 

[GTyankee]

What phones are compatible with Uconnect?

Answer. Uconnect supports Android phones running the operating system Marshmallow (6.0) or higher.

Will my phone work with Uconnect?

What phones is the Uconnect® app compatible with? Many Apple® and Android mobile devices are compatible with the Uconnect® app. Check UconnectPhone.com for compatibility.


Uconnect Access

1. Log in to your Mopar.com account.
2. Click Hello, [name] in the upper right corner.
3. Select My Account from the drop down.
4. Select Uconnect Access from the left side menu bar.
5. Choose Update Your Uconnect Access Security PIN and follow the prompts.

Dec 9, 2021

FCA RAM

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