2022 Longhorn 2500 Max Cab Software???

[SF_bay]

Received my 2022 Longhorn 2500 2 weeks ago, can't figure out the 'Theme' option what does it do and when I pick one (theme) system says it's 'loading' but there is no change, and nothing in manual says anything about what to expect other then to 'Pick one'. Other issue is the 12" display will suddenly go BLANK yet I can still hear the music, and yes I keep hitting the 'Display on/off Button' a 12" display and only about 20% is being used. Sold my 2018 Longhorn 3500 that had a display options that was so superior to this, so many options that were on the 3500 are just not on a 4 year newer truck. Expected SO MUCH more !!! it's just software that was already developed and proven you add new functions to new trucks DO NOT DOWNGRADE SOFTWARE !!
may be I should go looking for my old 2018 3500.

 

[JoeCo]

Received my 2022 Longhorn 2500 2 weeks ago, can't figure out the 'Theme' option what does it do and when I pick one (theme) system says it's 'loading' but there is no change, and nothing in manual says anything about what to expect other then to 'Pick one'. Other issue is the 12" display will suddenly go BLANK yet I can still hear the music, and yes I keep hitting the 'Display on/off Button' a 12" display and only about 20% is being used. Sold my 2018 Longhorn 3500 that had a display options that was so superior to this, so many options that were on the 3500 are just not on a 4 year newer truck. Expected SO MUCH more !!! it's just software that was already developed and proven you add new functions to new trucks DO NOT DOWNGRADE SOFTWARE !!
may be I should go looking for my old 2018 3500.

Sounds like your radio needs the most recent software update, I have heard a lot of people having similar issues to yours that were cleared up after the update.

For the record, uconnect 5 is totally new for the 2022 ram, so you bought the first year of new software. 2019-2021 used uconnect 4 still so those bugs are well worked out now, but you bought in early on latest and greatest. Can you check what version of software you have installed? I believe the newest one ends in ".6" rather than "5."

I'm sure someone else here with more knowledge can weigh in more.

 

[SF_bay]

Hi Joe, thanks for your advice, The level of software was updated 2 days ago and does reflect Version 1 Release 31 Mod. 6 so it is updated to the newest level. I have a video of the screen going blank while the sound is heard on the speakers. I admit I am OLD school and don't understand why I need to "Go online and signup" and accept cookies, tracking, advertisements, announcements just to check my oil dip stick gauge, seems like they use me as a commodity for marketing.

 

[JoeCo]

Hi Joe, thanks for your advice, The level of software was updated 2 days ago and does reflect Version 1 Release 31 Mod. 6 so it is updated to the newest level. I have a video of the screen going blank while the sound is heard on the speakers. I admit I am OLD school and don't understand why I need to "Go online and signup" and accept cookies, tracking, advertisements, announcements just to check my oil dip stick gauge, seems like they use me as a commodity for marketing.

Sorry to hear the update didn't work out well in your case, I wish I could help further but that's about as far as my knowledge goes in terms of the new uconnect.