czervika's 2016 Outdoorsman

[hodge-xj]

So Cooper advised me not to run this tire on the street.

I sit here and wait on PriorityTire to see what they want to do about it.

Why?!

 

[czervika]

Why?!

The "K"...

 

[hodge-xj]

Oy. They sold you stickies! Wtf.

 

[czervika]

Oy. They sold you stickies! Wtf.

Wonder if there's a market for them...

 

[hodge-xj]

Wonder if there's a market for them...

I mean, possibly. At the price you got them you can def unload them at a low price and not lose your tail. BUT, unless appropriately advertised on the website I'd be all over PT to issue a refund first.

Not sure what kind of market there is down by you for full blown buggy tires

 

[Dinky]

looks like the rating is the same? maybe its why they were so cheap? the only thing i can find is speed rating is lower.

https://www.buycarparts.co.uk/tyres/cooper-0029142902225-9031665

Cooper Discoverer STT Pro | 37X13.50R18 124Q D | Big O Tires

Cooper developed the durable Discoverer STT Pro for maximum performance in the most severe All-Season, All-Terrain conditions of mud, snow and ice.Available in tire size 37X13.50R18 124Q D.

www.bigotires.com

 

[czervika]

Everything is the same but speed rating.

 

[Dinky]

Everything is the same but speed rating.

i wonder if they have different bench marks for higher speeds in EU? have you messaged cooper directly to see what they say?

 

[czervika]

i wonder if they have different bench marks for higher speeds in EU? have you messaged cooper directly to see what they say?

Yes. They advised me not to run them on the street even though they are DOT approved.

 

[czervika]

And just for the sake of full transparency, PT is being responsive to the issue. Their CS rep called me back after leaving my number in their call que. They are checking with next level to see if they can refund me the mounted tire as well. It is not their policy, but, in this case they're going to check.

 

[Dinky]

Yes. They advised me not to run them on the street even though they are DOT approved.

yep i would ship them back then.

 

[czervika]

And just for the sake of full transparency, PT is being responsive to the issue. Their CS rep called me back after leaving my number in their call que. They are checking with next level to see if they can refund me the mounted tire as well. It is not their policy, but, in this case they're going to check.


View attachment 535669

Radio silence since then.

 

[hodge-xj]

Radio silence since then.

So they haven't assisted you further?

 

[czervika]

So they haven't assisted you further?

Not yet. Waiting to hear.

 

[hodge-xj]

Not yet. Waiting to hear.

The absolute worst feeling. Especially since you have them and can't use them.

 

[czervika]

The absolute worst feeling. Especially since you have them and can't use them.

We'll see. It'll be a fight I'm sure. they'll want me to pay for return shipping, I'll fight that since they sent the wrong tires. It'll go back and forth. And ultimately, they'll either pay to have them shipped back and refund my money or I'll file a claim with Visa.

My only real issue is not knowing which way this is going is preventing me from moving on another set of tires. If i knew it was going to be a fight from Visa, I'd just order the next set and deal with it. It's just too soon to go that route (claim).

In the mean time I'll get my Buyers Products 8895301 listed that I missed the return window on and take a beating on that too.

 

[hodge-xj]

We'll see. It'll be a fight I'm sure. they'll want me to pay for return shipping, I'll fight that since they sent the wrong tires. It'll go back and forth. And ultimately, they'll either pay to have them shipped back and refund my money or I'll file a claim with Visa.

My only real issue is not knowing which way this is going is preventing me from moving on another set of tires. If i knew it was going to be a fight from Visa, I'd just order the next set and deal with it. It's just too soon to go that route (claim).

In the mean time I'll get my Buyers Products 8895301 listed that I missed the return window on and take a beating on that too.

i really hope for your sake they take care of it but I suspect you might not be wrong. I've never dealt with PT or a situation like this so I couldn't even speculate beyond "what ifs". Idk what's an appropriate time frame for a reply but i'd reach out again and see if you have any luck. Otherwise I'd be starting that claim with visa not long after.

Side note, I can go to their Allentown office if needed, im only 30 mins from there.

 

[czervika]

I was provided 5 return shipping labels today. I'll update as things progress.

 

[czervika]

RutRoh I wonder what had happened to make the price of these shoot up like that?????

 

[czervika]

Apparently the market is being flooded in this area with these..