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Ecodiesel Reability? 2014-2016?

Discussion in 'Dodge Ram Eco Diesels' started by Alexender, Oct 13, 2018.

  1. BassDaggett

    BassDaggett Member

    Posts:
    86
    Likes Received:
    21
    Joined:
    Jun 19, 2017
    Location:
    Twin Lake, MI
    Ram Year:
    2016
    Engine:
    EcoDiesel
    Bought a new 2016, the 3.0 Diesel itself is pretty sweet. What isn't sweet is all the other parts hooked up to it. Premature front wheel bearing failures (I'm assuming because they weren't designed for the additional weight of a diesel???), DPF clamp issue, are some of the issues I've experienced.

    Now I'm looking at a $2500 bill because the Oil Cooler took a dump inside my coolant... Need to replace Oil Cooler (if you can find one), heater coil, thermostat and flush entire coolant system.

    Called RAM Customer Care (Seriously, what do they care about?), they started a case number and never bothered to call me back. I called multiple times over the course of several days talking with different employees along the way. Finally talked to someone who said, ohhh, I see they've denied your claim. No explanation, not a call, nothing. So I ask the nice lady if she would buy another vehicle from a company who's Customer Care Department didn't have the courtesy to even call back.... At that time a Supervisor / Manager jumps in (didn't even know he was listening on the phone) and says if it was under warranty we would cover it, otherwise its your bill. Didn't even try to be nice, just basically tried to RAM that up my back side.

    RAM knows this engine has an oil cooler issue (and a number of other things), but they are more than happy to stick it to you if you are 1 mile over warranty. First and only RAM / Dodge / FCA / Whoever buys them next... product I will every own.
     
  2. Casey Wheeler

    Casey Wheeler Junior Member

    Age:
    58
    Posts:
    1
    Likes Received:
    0
    Joined:
    Jun 26, 2020
    Location:
    pink, ok
    Ram Year:
    2016
    Engine:
    3.0
    My 16 has been thru 1 turbo at 60k and then a complete new engine at 71k and now in shop at 89k for a new transmission. It is quickly making my 300k duramax look so much better.
     
  3. RAM DRVR

    RAM DRVR Senior Member

    Posts:
    311
    Likes Received:
    304
    Joined:
    Oct 18, 2017
    Location:
    Mid Right Coast - SC
    Ram Year:
    2014
    Engine:
    EcoDiesel
    65k on my 2014 and it has been trouble free. Great truck !
     

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