Ramcares...Stupid Question

[Michael Deery]

I recently submitted a post on a paint problem with my RAM 1500. The dealer seems to be responsive and it appears that they will repair some paint spider-webbing on my 2018 new truck. Simultaneously, Ramcares responded to my post, initially asking for my vin to look into the matter. I provided the vin and indicated the fact that the dealer is dealing with the situation. I've gotten a follow-up message, stating that they would like to elevate my case and follow its progress. At any rate, they are now asking for my telephone #, etc. I am happy about Ramcares interest, but want to make sure that the inquiry is legitimate... I've never dealt with Ramcares. Like everyone these days, I am wary of identity theft, etc. Has anyone else dealt with Ramcares on this site? Ty.

 

[Flip-er]

Keep us updated

 

[wallacemf]

You’re fine to provide that information. I have some issues with my 2018 2500, RamCares opened a case with FCA. The case manager will call you to discuss and also work with the dealer to simplify things.

 

[R.L.K.]

Ramcare representatives are all over this site , at least 3ea .
Many here have had issues expedited with Ramcares on their side .

Sent from my SM-G930V using Tapatalk

 

[Michael Deery]

Ty for the info. Just never had occasion to deal with them before, and you have to be careful of identity theft these days. Ty.