warranty void?

[texasraised]

I'm gettin ready to run true duels on my 2011 and when I went to schedule an appointment at the muffler shop the mechanic told me running true duels on my truck would void my warranty. Is this true? I thought that was only if you modified the cats?

 

[jlb]

They shouldn't be able to void you over "true" dual exhaust.

Although if someone in your duel damages your truck, the warranty probably won't cover it



H, or X pipe?

 

[chuck]

I've been told by multiple dealership reps (and one used car salesman) that the warranty is only voided if one of your mods actually causes an issue. If you get your exhaust modified and then your headlights break, for example, there shouldn't be any warranty issues.

 

[OriginUnknown]

I've been told by multiple dealership reps (and one used car salesman) that the warranty is only voided if one of your mods actually causes an issue. If you get your exhaust modified and then your headlights break, for example, there shouldn't be any warranty issues.

Not only is this federal law, but the burden of proof would be on the manufacturer to prove that your modifications caused the malfunction.

 

[quietpeen]

i can't believe a muffler shop would say such a thing. Please don't think i'm calling you a liar, just weird for a muffler shopt to say that. Not only is it incorrect but he is screwing himself out of a possible money making job.

 

[BAILEY1]

I think a lot of people, shop owners, etc. are still stuck in the era when anything you did to the vehicle voided the warranty.

 

[chuck]

Agreed, I would guess the mechanic probably said that because he was scared that if something happened and your warranty was voided by a mod that he did, you would come back and raise hell and blame him (not saying you're that type of person). Or maybe he's just trying to look out for you, who knows these days lol.

 

[Hemi Joe]

It will void your exhaust warranty, that's all.

 

[Eric]

Void your exhaust warranty? That actually makes sense to me. What else would modifying your exhaust possibly do to the rest of your truck?

 

[Sharp Charge]

Nope, won't void anything that they don't cut off...

 

[tkyle486]

I have true dual on my truck and never heard that. the only thing ive heard is sometimes these trucks don't like the true dual set up so it throws a code so some people put an X pipe in there to solve the code issue. The guy who did my exhaust said if it does throw the code he would put the x pipe on no charge...basically make it right and that's what you should get from them. But in no way will it void a warranty, if he keeps that **** up take your money somewhere else!

 

[garner]

Void your exhaust warranty? That actually makes sense to me. What else would modifying your exhaust possibly do to the rest of your truck?

Well with as weak as these transmissions are, dodge could blame a blown transmission on the exhaust. It's a stretch since it adds minimal horsepower but it's possible

 

[chuck]

Well with as weak as these transmissions are, dodge could blame a blown transmission on the exhaust. It's a stretch since it adds minimal horsepower but it's possible

Well damn, now this has me worried about all the performance mods I have planned.


Sent from my iPhone using Tapatalk 2

 

[audio1der]

Not only is this federal law, but the burden of proof would be on the manufacturer to prove that your modifications caused the malfunction.

That's true, but the dealer has the upper hand when something goes wrong, and can make your life miserable in the process.
I don't believe in warranty anymore.

 

[bitNine]

Anyone who says that a modification will void your warranty by default, doesn't understand the legal aspects of warranties. As was already said, the LEGAL burden of proof is on the manufacturer. If you were to sue the manufacturer for denying a warranty claim, they would have to convince a judge that the issue caused the malfunction you're claiming under warranty. But here's the thing... Since the burden of proof falls on them, how much does it cost them to prove that you caused the issue vs. just spending a small amount of money to fix the issue? If it's a cheap fix, then of course they're going to go the cheaper route. $5k in legal fees to prove your negligence, or $1k in replacement parts and labor? You might also get them to settle an issue with you that says "we'll do this, but we won't attempt to fix it again".

 

[audio1der]

^Wow- you sound like you can afford a better lawyer than Chrysler. Oh, wait- you can't? Good luck then.

 

[bitNine]

^Wow- you sound like you can afford a better lawyer than Chrysler. Oh, wait- you can't? Good luck then.

Thanks for your legal insight, which lacks substantiation. Have you ever sued a vehicle manufacturer? Have you ever sued anyone? Have you studied law? The fact remains that lawyers cost money. Good lawyers are expensive. When Chrysler has a decision to spend $5k on legal fees, or the option to settle a matter for $1k, which do you think they're going to choose? Settlements mean there's no admission of guilt, and the plaintiff can't come after them again for the same issue. Any smart attorney will advise their client to choose that route when it's the better bet, especially considering that vehicle manufacturers deal with thousands of potential legal suits every year. There are plenty of consumer attorneys that are happy to work against vehicle manufacturers on contingency, which means you don't have to be able to afford one. While I never pursued a legal career, I spent a great deal of time in law school. I've also been through the process of suing a vehicle manufacturer, which they settled, and have pursued other legal suits, pro se, against companies with expensive attorneys. I have quite a bit of experience and education in these matters, so I'm not just talking out of my ass. I'm not saying it's guaranteed, since every situation is different. I'm just saying that it depends on the ability to present the case to their attorneys and convince them to settle the matter out of court.

 

[apepe0738]

I was told kind of the same thing by a muffler shop. I wanted true-dual setup, and they told me that they could do it, but chrystler deems the y-pipe "emissions equipment" and will void the exhaust warranty if it is modified or cut off.

 

[garner]

Well damn, now this has me worried about all the performance mods I have planned.


Sent from my iPhone using Tapatalk 2

Don't be worried. Just don't do too many 2nd prime runs(that's the weak link). Mine has lasted 30,000 miles doing them almost everyday so you'll be fine

 

[Casper]

Magnuson-Moss Act (The Magnuson–Moss Warranty Act (MMWA) (P.L. 93-637) (15 U.S.C. § 2301 et seq.). Enacted in 1975, the Magnuson–Moss Warranty Act forbids tie-in sales provisions in warrantees. These provisions would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty.

Here are examples of prohibited tie-in sales provisions.

1) In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags.
2)Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.


So you can use any suitable oil filter; CAI, battery, exhaust system etc. so long as that add on is not the warranteed part. You can also have routine maintenance performed at your expense at a qualified repair facililty without voiding the warranty (changing your own oil without being an ASE certified mechanic has been a problem for some in the past however, especially when the 5.2L were sludging up oil sumps and spinning main bearings).


While the manufacturer cannot use a tie-in sales provision, the warranty need not cover use of replacement parts, repairs, or maintenance that is inappropriate for the product. The following is an example of a permissible provision that excludes coverage of such things.

While necessary maintenance or repairs on your AudioMundo Stereo System can be performed by any company, we recommend that you use only authorized AudioMundo dealers. Improper or incorrectly performed maintenance or repair voids this warranty.

Although tie-in sales provisions generally are not allowed, a manufacturere can include such a provision in their warranty if they demonstrate to the satisfaction of the Federal Trade Commission (FTC) that their product will not work properly without a specified item or service.

Here is a handy interpretation of the MMWA:
MLM Law - Lawyer Grimes & Reese PLLC - Attorney Specializing in Multilevel Marketing - Understanding the Magnuson-Moss Warranty Act\

Bottomline: if the add-on is not the cause of the failure you may still have to lawyer-up, but eventually the dealer will have to eat it under warrantee.

Everyone about to fall asleep yet?