Why won’t Ram issue a TSB on 4th gen radios

[Robbie Ergle]

I have a 2018 ram 2500 Laramie. My radio keeps asking me if I would like to adjust my clock settings. Also, at the top of the unit it looks like it is melting inside of the unit. The “stealership” wants $949 just for the unit. That’s without labor!! Any suggestions. Thanks

 

[RodeoRam]

Has your warranty already expired? There's a thread here about the screen problem.

 

[Robbie Ergle]

Yea it has expired. Only have power train warranty left

 

[chrisbh17]

The frequency of screen peeling complaints seems to be picking up lately.

A company that has not fixed a 10+ year old issue with a leaking third brake light?

Not surprised they don't issue a TSB on something that is "expensive" for them.

 

[Robbie Ergle]

And they ask why they are not the number one seller of trucks?? They are the exact definition of stupidity: doing the same thing over and over but expecting a different outcome!

 

[TexNorseman]

I have a 2018 ram 2500 Laramie. My radio keeps asking me if I would like to adjust my clock settings. Also, at the top of the unit it looks like it is melting inside of the unit. The “stealership” wants $949 just for the unit. That’s without labor!! Any suggestions. Thanks

you can replace the screen yourself for a lot cheaper. I put links up in the other thread you responded on.

 

[Robbie Ergle]

10-4

 

[tron67j]

I have seen one or two of the screen repairs, they came out well. Good luck.