Issues with factory backup camera

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rgbarnum

Junior Member
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Feb 10, 2016
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Ram Year
2014
Engine
Hemi 5.7
Has anybody else experienced issues with their backup camera? I have a 14 Ram with lens in the tailgate handle, and usually it works fine at start up and short trips. After driving for a little while, when placed in reverse the backup screen is wavy and un-viewable. After sitting for awhile, it works again. Any suggestions?
 

RamCares

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Jan 21, 2016
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Hi rgbarnum,
I found a TSB that addresses a "Rearview Camera Jitter". If this describes your concern, I would recommend having your local dealership perform this software update:

TSB NUMBER: 08-103-15
GROUP: Electrical
DATE: October 30, 2015

SUBJECT: RG3 RG4 RJ3 RJ4 Radio Enhancements

OVERVIEW: This bulletin involves inspecting and updating the radio software, if required.

MODELS:
2014 (WK) Jeep Grand Cherokee
2014 (WD) Dodge Durango
2013-2014 (ZD) Dodge Viper
2014 (KL) Jeep Cherokee
2013-2014 (DS) Ram 1500 pickup
2013-2014 (DJ) Ram 2500 pickup
2013-2014 (D2) Ram 3500 pickup

NOTE: This bulletin applies to vehicles equipped with one of the following radios.
• Uconnect 8.4 AM/FM/DAB/BT/VOICE (sales code RG3).
• Uconnect 8.4AN AM/FM/DAB/BT/NAV/VOICE (sales code RG4).
• Uconnect 8.4 AM/FM/BT (sales code RJ3).
• Uconnect 8.4N AM/FM/BT/NAV (sales code RJ4).

SYMPTOM/CONDITION:
· **Duplicate song titles may be displayed in USB mode.
· Last track is displayed but next track is being played.
· SD, USB or BTSA modes may become non-functional for a given ignition cycle.
· Track names may be displayed twice in USB or SD media modes.
· Voice Recognition command “Set Temperature” may not respond in Fahrenheit.
United Kingdom (UK) Vehicle only.**
· DAB (Digital Audio Broadcast) is inoperative.
· Wrong routing for addresses with a longitude between 0 and -1 degrees.
· DAB preset list on the top of the screen doesn't change while scrolling with steering controls.
· Rear view camera jitter.
· Tuner reception software enhancements.
· HVAC temperature control enhancements.
· Battery drain due to the radio and cluster back-lighting staying on.
· Removed network status indicators for SRT/APPS.
· Voice Recognition (VR) says 'cancel' when starting (App) applications.
· iPod would not resume playing after a VR session or phone call.
· rear camera may show a black screen for 3 seconds upon going to reverse.
· Navigation would not start or would lose position.
Removal of parental control under Apps menu.
· Turn by Turn navigation in the cluster set to ON by default.
· Transfer button does not pick-up and transfer incoming call.
· Intermittently “Registration expired” pop-up appears on display screen.
· Incorrect time to destination, when ignition is cycled.
· Volume adjustment for navigation prompts, for phone call.
· Incorrect rear to center fade displayed at start up.
· Translation enhancements for French German and Spanish.
· Right arrow doesn't work for advancing through preset.
· Map zoom level reduced.
· Park sense audio tone stuck on.
· While in rear media the browser knob is disabled.
· Varies POI not available for navigation.
· Horn sounds when locked is missing in the settings menu.
· Mute button out of sync with mute in the hands free phone.
· Enhancements my for hands free phone locking up.

Enhancements to quick search.
· Backup camera active guide lines are missing.
· Sound horn when locking, missing.
· Erratic Interior ambient lamp menu being displayed.
· Remove auto entry/exit from menu.
· Remove hill start assist from menu, when not available.
· Black screen intermittently displayed.
· VR teleprompter translations.
· Splash screen not showing after remote unlock.
· VR enhancements for Russian.
· Route guiding enhancements.
· HVAC display enhancements.
 
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