If I may ask why didn't you take it to the second place in the first place? I had the same thing happen to me, so I know your shock I was in Homestead Fla.[I was stationed there in the early 80s] I took my 76 C10 short bed 4X4 mud truck for paint [can't remember name of shop] I got it back several days later in general overall was ok [for a mud truck] then I went to the passenger side and to my horror the entire bed side top to bottom front to back looked like a vinyl top, they assured me they could fix it but had to wait till it dried first, I went back a week later to make sure they could fix it and saw their painter---- the dude had one leg- YES I SAID ONE LEG- he hopped around the car to paint it, I suppose he painted the outside of my truck then hopped in the bed [that he was not supposed to paint anyway] and painted it dragging the hose down one side! Went back at the 30 day period to get it fixed and --------------- they was closed up, gone!!!! Yes I had paid first, since then I have never paid for anything till its done!!!!!!!