I have had XM radio on my truck(8.4) since 2015. A few days ago, my subscription expired and I contacted Sirius about reactivating. They sent out a reactivation and not when I try to use m all I get on my display is 'XM SERVICE BEING LOADED-- PLEASE WAIT' . I have spent day on the phone with Sirius and no help. Refresh signals, with radio off, iginition off, doors open. They tell me that it is my radio. I tried to tell them that my radio was working fine until they sent out the reactivation. I have tried to get them to deactivate and reactivate, but they are going to send me one of their radios. I don't want their radio, I want my radio back. AM and FM work fine, but not XM. I have disconnected the battery, but no help. ANY SUGGESTIONS?