Buying new truck, had to sign acknowledgment that connected services account can’t be activated?

[MSDelta]

Does anyone know what is going on?

 

[turkeybird56]

that’s a new one

 

[jawzs2]

What did the dealer say?

 

[crash68]

What model and trim are you buying? and from what dealership?

 

[Docwagon1776]

COVID build with connected services delete?

Sounds like laywer-ese liability waiver. Your vehicle has an SOS button, but it's decorative, so when you push it and die anyway it's not our fault because you were told. Mark your mark here.

 

[Tulecreeper]

OK, I'll ask. What is "Connected Services"?

 

[MSDelta]

What did the dealer say?

That they would be notified by Stellantis when available and details would be forthcoming on getting it activated. It was with the paperwork for new Laramie purchase from Mark Dodge.

 

[MSDelta]

What model and trim are you buying? and from what dealership?

2024 Laramie, 5.7, Mark Dodge.

 

[MSDelta]

OK, I'll ask. What is "Connected Services"?

Hell if I know?

 

[Wild one]

COVID build with connected services delete?

Sounds like laywer-ese liability waiver. Your vehicle has an SOS button, but it's decorative, so when you push it and die anyway it's not our fault because you were told. Mark your mark here.

I don't think you can get that in Canada,as there is no 911 button for up here.These days everybody has a cell phone anyways,lol

 

[Tulecreeper]

I don't think you can get that in Canada,as there is no 911 button for up here.These days everybody has a cell phone anyways,lol

Yes, but while your truck is on fire and you're pinned under the seat, trying to get it out of your pocket, tapping the button to wake it up, then dialing 911 takes a bit longer than pushing a button on the dash. Although, if I understand correctly, that OnStar thing hasn't worked out too well, either.

 

[Docwagon1776]

I don't think you can get that in Canada,as there is no 911 button for up here.These days everybody has a cell phone anyways,lol

SOS feature =/= 911 button. SOS goes to Ram's call center, who then notifies emergency services on your behalf. It can be triggered manually via the SOS button but it will also automatically alert if it detects air bag deployment and you don't respond.

 

[Docwagon1776]

OK, I'll ask. What is "Connected Services"?

Official Mopar Site | Uconnect Account Sign-In

Sign in now to access your Chrysler, Dodge, Jeep, Ram or FIAT Uconnect account information, including your remote commands, vehicle health report and other resources.

www.mopar.com

 

[Jimmy07]

Does anyone know what is going on?

View attachment 537065

That’s because there’s a battery drain issue going on with the 2024’s. Something with connected services and the telematics box is repeatedly waking up the vehicle overnight, and the battery is dead by morning. The temporary fix is to not activate connected services on new deliveries yet, or delete the app for existing owners until the update fix is pushed.

 

[Tulecreeper]

Official Mopar Site | Uconnect Account Sign-In

Sign in now to access your Chrysler, Dodge, Jeep, Ram or FIAT Uconnect account information, including your remote commands, vehicle health report and other resources.

www.mopar.com

OK...nope, don't have any of that.

 

[crash68]

OK, I'll ask. What is "Connected Services"?

The ability to connect to your vehicle via phone app and/or computer to be able to send and receive information. IE: remote start, check/lock doors, vehicle location, operational status, etc..

 

[Tulecreeper]

The ability to connect to your vehicle via phone app and/or computer to be able to send and receive information. IE: remote start, check/lock doors, vehicle location, operational status, etc..

Still don't have any of that.

 

[huntergreen]

Does anyone know what is going on?

View attachment 537065

You don’t have to sign, I would have walked away.

 

[MSDelta]

That’s because there’s a battery drain issue going on with the 2024’s. Something with connected services and the telematics box is repeatedly waking up the vehicle overnight, and the battery is dead by morning. The temporary fix is to not activate connected services on new deliveries yet, or delete the app for existing owners until the update fix is pushed.
View attachment 537074

Thank You Jimmy!

 

[Docwagon1776]

OK...nope, don't have any of that.

Unless your truck has the "Connected Services and 4G WiFi Hotspot Delete" option listed, you probably do have the equipment for it even if you're not subscribing to it. Your truck is one of the years that it's possible to get the delete, though.