R/T_Fire
Senior Member
- Joined
- Feb 3, 2015
- Posts
- 3,432
- Reaction score
- 1,205
- Location
- Pleasant Grove
- Ram Year
- 2011
- Engine
- Hemi 5.7
Damn, what happened to them... used to be a decent company... or atleast they were with me.
Short story: We picked up a 2011 King Ranch F450 for the farm and the owner wanted to customize it with all the lights... Pretty much ordered everything Recon had for a Superduty, headlights, tail lights, door plate lights etc etc.... Long story short there was a small scratch on one of the tail lights and one of the headlights had a issue... Got on the ball with Recon and they sent out new ones and told me to keep the defective ones... as there is nothing they could do with them anyway... no charge shipped next day air on their dime...
Granted that was 5 years ago but its sad to hear they have gone to crap... Sounds like they built a decent name back in the day and now they have cheap "knockoff" parts that they sell using their name that was good at one time. They are overpriced though. For what they charge you can get a set customized by The Retroshop and have a "custom" better product
Short story: We picked up a 2011 King Ranch F450 for the farm and the owner wanted to customize it with all the lights... Pretty much ordered everything Recon had for a Superduty, headlights, tail lights, door plate lights etc etc.... Long story short there was a small scratch on one of the tail lights and one of the headlights had a issue... Got on the ball with Recon and they sent out new ones and told me to keep the defective ones... as there is nothing they could do with them anyway... no charge shipped next day air on their dime...
Granted that was 5 years ago but its sad to hear they have gone to crap... Sounds like they built a decent name back in the day and now they have cheap "knockoff" parts that they sell using their name that was good at one time. They are overpriced though. For what they charge you can get a set customized by The Retroshop and have a "custom" better product