So, now that the dust has settled on this issue, I'm curious if the OP had any luck or is still part of this forum. I mean, you can google how to reset it with your fob.... so it shouldn't be a big secret or difficult. So... UPDATE Bigbutt??
To be fair, I have a 2020 Ram 1500, this truck has been an electronic Problema! So far.
The very first time the battery died on me, I had left the dashcam on for 2-3 days in a row running, there was a storm so the truck didn’t move at all. Needless to say dashcam weakened the battery, so the next time I went to start it remotely, the compressor kicked in and drained it completely. That caused all short of troubles.
I went and got the battery replaced, key fob wouldn’t work, my truck was in a complete anti theft lock down.
First of all, holding the physical key 30 sec or whatever in the keyhole does not work nor resets anything. Holding keyfob to the push to start for 30, 60 then pushing in it doesn’t work at all. So even If I’m the rightful owner of the truck, it really “ain’t mine”, if you know what I mean. I had to disconnect the battery for a few to get the “Enter anti theft code” to pop in the big screen, then IT went away. I had to pop the big screen out and find the serial number then wait for the dealership to send me the anti theft code. As I waited a whole day for their response I disconnected the battery, the next time I reconnected it and everything power up, it asked me for the code and before I could type in, it went away and my truck went back to normal.
The point I’m trying to make is that, even if we are the rightful owners (at least with the 2020 Ram 1500) it’s beyond our understanding how we can simply be locked out with keyfob at hand and car sitting in the driveway. So don’t be quick to judge, I’ve never been in any Ram forum’s, ever. The one time I did for the very first time was cause like ops here, couldn’t figure out how to get into Our truck.