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Apr 1, 2020 at 4:36 PM
Jan 21, 2016
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Social Care

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Senior Member, from Michigan

Hi everyone, please click on our username and choose the option to send us a PM in order to reach us. Thank you - Ram Social Care Team Dec 13, 2017

RamCares was last seen:
Apr 1, 2020 at 4:36 PM
    1. funtruck92
      Hi, I'm one who found a crack in my rear sliding window channel on the inside of the truck like a few others have posted about. My tuck is a 2019 with less than 1500 miles on it. I took it to my dealer, they took pictures and are sending them to Dodge/Chrysler to see if it's covered under warranty. He said it could take between 4 and 6 weeks. Is there any other way to expedite this process? @RamCares
    2. rosscoe
      2018 Powerwagon. 12300 miles with a head gasket leak. Coolant in the oil. Needless to say I'm deeply concerned! Washed cylinders , bearings in the lower end...etc. What does @RamCares do for me now?
    3. alexcomp
    4. alexcomp
      Please reference my added on problem in the fifth gen, audio electronics, Uconnect screen issue. You weighed in on the poster's problem and I hope you will look at mine.
    5. Eds34pc
      I had my 17 1500 in the dealer yesterday for the clunk/bump when coming to a stop. The dealer said “no codes and software is up to date and it’s normal”
      A bump that feels like the truck has been hit from behind when coming to a stop is not “normal”
      I would appreciate some help with this.
    6. Justin114477
      What am I going to do about my little sounding sub ? was in my sons new longhorn with a HK and it was good.
    7. Jodman012000
      How do I send you a PM as requested? There is no option to PM
      1. Engineersaab54
        I tried the “Start a Conversation” after clicking “Ram Cares” up in the gray bar under the orange heading and then clicking “Information”. Have not heard anything back from them, yet.
        Dec 19, 2019
        alexcomp likes this.
      2. Engineersaab54
        I have had a running exchange with RamCares via the Start a Conversation and they have been very helpful.
        Mar 2, 2020
    8. Jodman012000
      Hello, I'm going to call my dealer again to try to fix the lurching or transmission jumping.
      1. scott lass 18
        scott lass 18
        some one here or youtube said a crank sensor ! 30.00 one bolt easy try ?
        Dec 31, 2019
    9. Chap
      Im bringing my Powerwagon to the dealer on December 3rd to have the engine knock checked out. It seems to be getting worse, and I don't even drive the truck a whole lot. The truck just turned 10,000 miles, it shouldn't be knocking, that's for sure.
    10. BigRed4x4
      Hello, I sent you a PM yesterday. Just wondering if you had a chance to read it and give me some feedback? Thanks
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