it would appear that Ramcares does not care. Sent them several messages over the last couple of months and nothing. they only seem to care when it is something that doesn't involve them actually doing anything.
2015 Ram 1500 Dial a gear and the light flashes. Can't go forward or backward. First time it happened I disconnected the battery, waited, then hooked it back up and it worked. Has happened several times since.
I hope this is the correct place for the PM. You mentioned that I should contact you about my issue with my 12" screen. and that we should open a ticket.
I am also exploring the possibility of using the lemon law to get some sort of resolution to this. If this 4th attempt fails to provide a usable hands free feature. It’s never worked since the truck rolled of the lot.
Waiting for the 3rd replacement radio to arrive. I found out that if your vehicle has more than 500 miles on it, Uconnect installs REFURBISHED RADIOS FOR WARRANTY REPAIRS!! It takes an act of GOD to get them to install a new unit. Just wanted everyone to know.
Hi, Alison replied to my post about the issues I am having with uconnect. She said to send a pm. I don’t see the option to do that.
Maybe you can help me. I have the dreaded P0299 code on my personal use new 2019 RAM 3500 HO diesel that is described in Star Online Publication S2018000008. Chrysler service keeps telling me they have no ETA on a fix for this software calibration problem. My truck is under warrantee so can't do any of the aftermarket fixes I've seen. I also opened a NCDS case on this issue.
I have a 2018 ram 1500 with 61k miles. The truck is equipped with the 8.4 nav radio. The screen on my radio is starting to de-laminate on both top corners and starting to glitch/black out. Curious if there is anything that still can be done as this appears to be a known issue. I was told by members on this forum @RamCares may be able to help.
nothing, not even a reply from @RamCares. seems as though they really couldn't care less. Seems to be a known issue however you are obviously on your own if you are out of warranty. I am out of warranty due to mileage. Mileage however should not matter in this situation considering the truck is barely 2 years old. more mileage does not necessarily mean more wear on the screen.
