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RamCares
Last Activity:
Oct 22, 2020 at 5:34 PM
Joined:
Jan 21, 2016
Posts:
2,985
Likes Received:
1,095
Location:
Michigan
Occupation:
Social Care

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RamCares

Senior Member, from Michigan

Hi everyone, please click on our username and choose the option to send us a PM in order to reach us. Thank you - Ram Social Care Team Dec 13, 2017

RamCares was last seen:
Viewing forum P Pump, Oct 22, 2020 at 5:34 PM
    1. ctrevino8
      ctrevino8
      it would appear that Ramcares does not care. Sent them several messages over the last couple of months and nothing. they only seem to care when it is something that doesn't involve them actually doing anything.
    2. Don Wilkins
      Don Wilkins
      2015 Ram 1500 Dial a gear and the light flashes. Can't go forward or backward. First time it happened I disconnected the battery, waited, then hooked it back up and it worked. Has happened several times since.
    3. Jetact
      Jetact
      I hope this is the correct place for the PM. You mentioned that I should contact you about my issue with my 12" screen. and that we should open a ticket.
    4. MarkB
      MarkB
      I am also exploring the possibility of using the lemon law to get some sort of resolution to this. If this 4th attempt fails to provide a usable hands free feature. It’s never worked since the truck rolled of the lot.
    5. MarkB
      MarkB
      Waiting for the 3rd replacement radio to arrive. I found out that if your vehicle has more than 500 miles on it, Uconnect installs REFURBISHED RADIOS FOR WARRANTY REPAIRS!! It takes an act of GOD to get them to install a new unit. Just wanted everyone to know.
      1. johnspd likes this.
    6. MarkB
    7. Desert Road
      Desert Road
      how do I get in touch with you? My U connect is melting
    8. MarkB
      MarkB
      Hi, Alison replied to my post about the issues I am having with uconnect. She said to send a pm. I don’t see the option to do that.
      1. Desert Road
        Desert Road
        I can't find the place to PM either. Have you had any luck?
        Sep 22, 2020
    9. Paul p Smith
      Paul p Smith
      Maybe you can help me. I have the dreaded P0299 code on my personal use new 2019 RAM 3500 HO diesel that is described in Star Online Publication S2018000008. Chrysler service keeps telling me they have no ETA on a fix for this software calibration problem. My truck is under warrantee so can't do any of the aftermarket fixes I've seen. I also opened a NCDS case on this issue.
      1. Desert Road
        Desert Road
        did you get any help? Mine is doing the same thing and the dealership said it's not under warranty.
        Sep 22, 2020
    10. ctrevino8
      ctrevino8
      I have a 2018 ram 1500 with 61k miles. The truck is equipped with the 8.4 nav radio. The screen on my radio is starting to de-laminate on both top corners and starting to glitch/black out. Curious if there is anything that still can be done as this appears to be a known issue. I was told by members on this forum @RamCares may be able to help.
      1. Desert Road
        Desert Road
        Same with my truck. Did you find any information on having the uconnect replaced?
        Sep 22, 2020
      2. ctrevino8
        ctrevino8
        nothing, not even a reply from @RamCares. seems as though they really couldn't care less. Seems to be a known issue however you are obviously on your own if you are out of warranty. I am out of warranty due to mileage. Mileage however should not matter in this situation considering the truck is barely 2 years old. more mileage does not necessarily mean more wear on the screen.
        Sep 23, 2020
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  • About

    Location:
    Michigan
    Occupation:
    Social Care
    Ram Year:
    n/a
    Engine:
    n/a