New 2023 problems

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domainfitz

Junior Member
Joined
May 11, 2023
Posts
1
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0
Location
Houston,tx
Ram Year
2023
Engine
AV6 e torque
My touchscreen isn't working by touch. Itll work manually with the knows though. Do I need to take it in to get looked at or is there something that can be done myself
 

Goose55

Senior Member
Joined
Aug 29, 2020
Posts
756
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427
Location
Ajo, AZ
Ram Year
2019
Engine
Cummins High Output 6.7L
My entire 12 inch screen uConnect system/ radio in my needed to be replaced at 16,000 miles. I've heard they are problematic.
 

riverboy460

Junior Member
Joined
Oct 31, 2018
Posts
7
Reaction score
2
Location
oak harbor, wa
Ram Year
2003
Engine
5.7
lol good luck one of the reasons I sold my 22. it's a pos. and happens randomly all the time with the uconnects. hopefully you get a better dealership then I have used because everyone wouldn't tdo anything for me unless it happens for them even with videos. especially if there are no codes in the truck that's rams thing these days so they say. no codes equals no fixes. which is a big joke. mine started like that and then turned Into a freezing screen going black.with nothing working and a loud feedback squealing sound playing at what ever volume level the radio was at. would do it til it decided restart itself. turning the truck off didn't even fix it. it's a ram just get used to the issues. they will come and go. I personally will never buy another after this last truck.
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,783
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Location
Michigan
Ram Year
n/a
Engine
n/a
My touchscreen isn't working by touch. Itll work manually with the knows though. Do I need to take it in to get looked at or is there something that can be done myself

Hi domainfitz,

If you decide to visit your preferred dealer for further diagnosis, our team is available via PM to provide support during the diagnosis process. Feel free to reach out to us anytime.

Steph
Ram Cares
 

Bandit1859

Senior Member
Joined
Sep 16, 2021
Posts
170
Reaction score
89
Location
Tennessee
Ram Year
2020
Engine
5.7
My touchscreen isn't working by touch. Itll work manually with the knows though. Do I need to take it in to get looked at or is there something that can be done myself
Many problems with the 12 inch screen. Most r fixed with a update Problem is the update may never come. When I got mine it fixed it. Dealer could do nothing for it
 
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