2014 1500 Tow/Haul and traction control not working.

[bmayo2811]

I bought a 2014 1500 express about 4 months ago, I've had a few problems so far, I went to go tow a trailer and pressed the tow/haul button it didn't light up at all, neither did the traction control. but the trailer brake did work. i think ive checked the right fuses. the ones i checked werent blown. ive also pulled the panel for the head unit to make sure it wasnt un plug. i just dont know what to do.

the panel looks roughly like this.

 

[SitKneelBend]

I bought a 2014 1500 express about 4 months ago, I've had a few problems so far, I went to go tow a trailer and pressed the tow/haul button it didn't light up at all, neither did the traction control. but the trailer brake did work. i think ive checked the right fuses. the ones i checked werent blown. ive also pulled the panel for the head unit to make sure it wasnt un plug. i just dont know what to do.

View attachment 532620 the panel looks roughly like this.

Have you checked for any codes relating to loosing communication with a module? Do any of the other buttons on the panel work?

 

[bmayo2811]

i have checked the entire head unit and all the other buttons worked. i have got coded but i dont remember what the paper said.

 

[SitKneelBend]

i have checked the entire head unit and all the other buttons worked. i have got coded but i dont remember what the paper said.

Ok, so the only two buttons you have on that lower panel are "tow haul" and "traction control" and neither are working?

 

[bmayo2811]

Ok, so the only two buttons you have on that lower panel are "tow haul" and "traction control" and neither are working?

to the left there’s the trailer brake and that all works. those ones are the only ones that are there