2014 ram, better not be a lemon

[vatcher]

Got a 2014 outdoorsman. 3500 kms on it. Got a recall on the rear taillight cluster a few weeks back. I have an appointment made at the local dealer. Earliest they can fix it is on the 15th of January. No big deal, every make and model has its recalls. I wake up this morning, snow and windy outside. Now the traction control doesn't work, and trailer brake failure message in the dash. So I calls up the dealer. They say unless they can fix it the same day as the recall appointment ( Jan. 15 ) it'll be February the 3rd . February the 3rd people ! Before they can get it in too look at it. Because it's 'driveable' there's no rush. Yet it's winter, I have skidoo trips to attend and no trailer brake ( don't need it but that's not the point ) and no traction control on ****** days.. they'll kiss your **** to make a sale off you , but when warranty work comes, it's a month and a half before they can fit you in..

 

[kcbigbadram]

time to look for another dealer.

 

[Etroze86]

Brand new truck and no features you paid for, yep find a new dealer it takes five mins to hookup and read the abs controler so I'd pressure them for a better date. To me thats a safety issue and i bet every lawyer in the country would agree you would have a case if something happened where TC would have made it avoidable.

 

[bitNine]

Yeah, sounds like a crap dealer. If it's not a diesel specific issue, I could get an appointment for Monday if I called my dealer. If it's a diesel issue, I might have to wait a couple extra days so a diesel tech can look at it.