2018 Uconnect Android Auto and Bluetooth issues

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turkeybird56

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I phone running BT. When you disconnect, it will revert back to phone speaker. I have a Honda MC with a BT receiver for aux sound. When I run BT from phone, syncs to speakers. When either I turn off BT Aux on bike, or turn off bike, will revert back to phone. How I listen to Sirius and Pandora etc on MC since it is a 2006 and not BT capable without added on receiver. Same principle, just in this case not RAM, as my Radio only has low level U Connect 4 radio installed.

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ram-head

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Yeah, I'm using Bluetooth because the sound from Android Auto will randomly stop when a new song starts playing from time to time. It keeps playing, it's just the sound that stops. If I hit pause and then play, the sound comes back.

Are you listening to it via Bluetooth instead of AA or the USB 1/2? I "think" that could be the behavior if Bluetooth disconnects, but I'm not positive.

That sounds like you're on bluetooth and your Phone's settings are allowing it to kick over to the phone speaker when it disconnects from BT.
Any idea what setting that would be on a Samsung? It never did this on the previous Ram I had with the older Uconnect.
 

tron67j

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On your Samsung, it might be your battery setting for the Android auto app (and any music apps you run). Try going into the Settings, Apps, select Android Auto (and any music apps you run, each individually), then select Battery, and select Unrestricted.

It kind of sounds (no pun intended) like the sound turns off because the phone goes into sleep mode.

Good luck
 

SitKneelBend

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Yeah, I'm using Bluetooth because the sound from Android Auto will randomly stop when a new song starts playing from time to time. It keeps playing, it's just the sound that stops. If I hit pause and then play, the sound comes back.




Any idea what setting that would be on a Samsung? It never did this on the previous Ram I had with the older Uconnect.
I can't think of anything off the top of my head, but if I come across a fix for mine I'll post it back here. I'm thinking I'm going to run a script that removes most of the factory Samsung/Carrier software to see if that fixes the issue. I really only want Bixby Routines and even that id replace if I could get Automagic working on this phone.
 

18CrewDually

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My phone is S23 on Android version 13 and One UI version 5.1 . I came from an S8!
I've tried to find the setting but failed. I remember there was a time if one of the phones disconnected from BT or headphone (S8) it would play the phone speaker but I can't remember how I changed it or if it was only the S8 that did it. If I figure something out of course I'll post but this S23 been flawless with AA on the 8.4 in my 2018.
 
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ram-head

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On your Samsung, it might be your battery setting for the Android auto app (and any music apps you run). Try going into the Settings, Apps, select Android Auto (and any music apps you run, each individually), then select Battery, and select Unrestricted.

It kind of sounds (no pun intended) like the sound turns off because the phone goes into sleep mode.

Good luck
I always forget about that setting. It was not set to allow background usage. But unfortunately it didn't fix it, though.
 
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ram-head

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My phone is S23 on Android version 13 and One UI version 5.1 . I came from an S8!
I've tried to find the setting but failed. I remember there was a time if one of the phones disconnected from BT or headphone (S8) it would play the phone speaker but I can't remember how I changed it or if it was only the S8 that did it. If I figure something out of course I'll post but this S23 been flawless with AA on the 8.4 in my 2018.
At this point, I'm thinking it's either a bug that will not get patched. Or something intentional to make you upgrade to a newer phone. But that would be a Samsung issue, and since this happens in my wife's GMC as well, I'm thinking it has to be an Android issue.
 

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Welcome all to the world of Make Deceive! What you are experiencing is a disconnect between the Android updates, Android Auto updates and UUConnect which is seldom updated after the model year. This is not only a problem for all the Stellantis vehicles but also VW, and several Japanese makes. Versions of Bluetooth, Google apps, the OS (Android) and the inflexible phone OS (Samsung, LG, Apple) makes wireless transmission and control very difficult. This is why our (and most other) military branches have such expensive IT installations which they never change without huge investments. For example on the "new" F35 fighter, the communication busses between its flight instruments have had to be upgraded/changed (but same functionality) 4 times since the aircraft was introduced. Each occasion the change before installation was over $100M and after the change, every device on the aircraft had to be changed to be made compatible for which there is no known number as the opportunity was taken to change other things when this was done. Just like our phones. So that leaves our vehicles out in the cold until enough people make a noise about it which is expensive and difficult to prove.
 

Treburkulosis

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Just so everyone knows, Sync is no better. Had a very similar issue with my flex yesterday. It would not connect. Unpaired it and then it never would find it again. I finally had to call sync this morning. They had to reboot it on their end after trouble shooting for a good 20 minutes. I will say this tho, they were a lot more helpful then Uconnect. I still can't access the wifi on my wifes 21 Grand Cherokee L. We tried to purchase it, called Uconnect for some trouble shooting for over an hour. I was told it was something the dealership would fix. They did an update and a reflash I believe and still nothing. It works when it wants to work. It will connect to her phone when it feels like it. Its pretty annoying.
 
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