Dealer feeding me bs

[raff18]

So I have been having a hard time starting my new warlock. I have had to boost the truck once and the voltage gauge sits high. I was at the dealer and after a bit of a fight they replaced the battery under warranty. But the charging system is still is high. they say it’s ok but from what I know 14.2 while running is where u want to be. Not 14.9 and I have even seen 15.3v. Guess I have to fight them some more.

 

[Pull Ya]

Do you have another dealer close that you can deal with?
Jay

 

[raff18]

Do you have another dealer close that you can deal with?
Jay

Yes but there rep is worse than the one I’m dealing with

 

[Pull Ya]

Sorry--hope things get worked out. Maybe one of the Ram techs on here will see the post and give you some guidance as to the problem your having.
Jay

 

[Random_Walk]

IIRC 14.whatever volts is fine for charging, since battery chargers often pump that much into the battery... I would still fight the dealer to fix the issue, but I think it might be somewhere in the starting circuit (or perhaps something in the TIPM is preventing it from starting?) A half-volt or so DC isn't going to get in the way of starting a vehicle, nor will it hurt anything.

I suspect the problem lies elsewhere; you just have to beat the dealership over the head and keep insisting that it won't start. It'll help if you can nail down certain conditions that trigger the non-starting condition (temperature, precipitation, etc.)

 

[DRkNESS]

Op where are you located ?


Sent from my iPad using Tapatalk

 

[CVX20]

I wouldn't put too much faith in the gauge.They're not that accurate.The one plugged in is probably more accurate.A good DVOM or scan tool would be even better.14.6 volts is a normal high but as long as it's under 15 it won't boil the battery.

 

[McBroom]

Op where are you located ?


Sent from my iPad using Tapatalk

Profile shows Sudbury Canada

Blue Mule

 

[indept]

Profile shows Sudbury Canada

Blue Mule

That explains it, Metric volts....
Mine is running at 14.6 too. I just had the battery replaced under warranty.

 

[Gero]

My battery was replaced last year under warranty too. It would be dead after 2 days of sitting in the cold. Dealer here tried to charge me $270 for it. I had to give his head a shake. The service clerk then admitted it was an honest mistake. Yeah right....he woulda taken my $270 had I been an uninformed owner.

Once the warranty ends and this battery craps out, it'll be Costco batteries from now on.

 

[18ram18]

battery is covered under warranty?

 

[Jaywoo]

It could very well be that you just had a bad battery. I personally wouldn’t sweat it unless it goes through another battery.

 

[gofishn]

My battery was replaced last year under warranty too. It would be dead after 2 days of sitting in the cold. Dealer here tried to charge me $270 for it. I had to give his head a shake. The service clerk then admitted it was an honest mistake. Yeah right....he woulda taken my $270 had I been an uninformed owner.

Once the warranty ends and this battery craps out, it'll be Costco batteries from now on.

O'Reilly's store brand, re=badged East Penn/Dekka AGM Battery
Sam's Club AGM, another rebadged Dekka, East Penn
or
Batteries Plus Store tyad yada whatever X2 battery

 

[gofishn]

battery is covered under warranty?

3yr/36,ooo miles , Bumper to Bumper Waranty

battery is between the bumpers

 

[indept]

battery is covered under warranty?

Yes under the 3yr/ 36000 mile warranty.
Here's what they put in mine on saturday no charge (excuse the pun ). 31000 miles and 2.5 years since new.

 

[turkeybird56]

So I have been having a hard time starting my new warlock. I have had to boost the truck once and the voltage gauge sits high. I was at the dealer and after a bit of a fight they replaced the battery under warranty. But the charging system is still is high. they say it’s ok but from what I know 14.2 while running is where u want to be. Not 14.9 and I have even seen 15.3v. Guess I have to fight them some more. View attachment 192564View attachment 192565

BECAUSE U made me curious. Just went outside and started up MY 19, switched gauges to Volts, 14.5 // 14.6 Truck owned since Aug 2018.

T-Bird

 

[SOLER]

Put a voltmeter on the battery, with truck running, and see what that reads.

 

[misfit77]

If you continue to have issues...RAMCARES is here on the forum. they tend to help with dealer issues.

 

[TheDude266]

If I have an issue with my Dealer I always go to the mothership.
Bring the issue up with FCA Canada in your case perhaps.
It's amazing how the attitude of a dealer changes.
Good Luck

 

[michaelm_ski]

Check your Alternator !