So I'm sitting here at midnight thinking about purchasing a Bak Industries Cover. I decide to go the the Bak website and look at their product line. I was torn between the Rollbak and the Roll X. While I was looking through the website, a chat box popped up and Morrie introduces himself. I figured that was a "bot" or something, because who in their right mind is up at midnight or anytime near that to sell a truck bed cover? Well, apparently Morrie is. We chatted for a few minutes and he recommended the Roll X and gave me a good price. He told me that I could call him, or he could call me. Still I was thinking I'd be told to call during business hours. I decided to ask him to call me. about 30 seconds later, my phone rang and Morrie was on the other end. Amazing. I decided on the Roll X and purchased it over the phone. Now I just have to wait for a week to receive it. Can't wait!