Pin striping

[addisonm06]

Good Morning All,

I noticed today that it looks like some of my factory pin striping is peeling off. I am not sure when it happened (could have been at the touchless, automatic, or quarter wash, or anytime in between). Truck has 5k miles on it. What would you recommend doing? Would the dealer even consider fixing this?

 

[Jrod]

If you like your stripes I'd show it to the dealer and get their response. Otherwise, I would delete them.

 

[addisonm06]

Im not partial to the pin stripes; moreso to the time it takes to remove them. Any good recommendations for removal? I dont want to damage the paint. I read a lot about the 3M stripe off wheel; just want to be careful.

 

[ScottFL]

Tell the dealer to remove them and buff it out. 5K miles, that is ridiculous.

 

[addisonm06]

Just spoke with the sales department. Also described to them that the salesman you stated that swirl marks on the clear coat is normal, it not acceptable either. Service manager stated that pin striping is not a service departments responsibility; that striping and prepping (buffing, cleaning ect, from the swirl marks) is actually a sales issue. Ill wait for a call back from the sales manager and see what they say.

 

[BTD07]

Just spoke with the sales department. Also described to them that the salesman you stated that swirl marks on the clear coat is normal, it not acceptable either. Service manager stated that pin striping is not a service departments responsibility; that striping and prepping (buffing, cleaning ect, from the swirl marks) is actually a sales issue. Ill wait for a call back from the sales manager and see what they say.

From my experience sales and service do not work together rarely ever. You can tell sales one thing and itll never get to service and vice versa. Especially with warranty work like this. Whenever I have an issue or need something fixed I just email a sales manager and CC a service manager and basically tell them to figure out whos responsibility it is and then let me know. I hate having to do the work for them by chasing down so and so and then thats not the right person so go to so and so and so on. If that doesnt work I just call the dealership owner on his cell and boy does that get the ball rolling...haha

 

[addisonm06]

Haha good suggestions! Ill give them the chance to call back before escalating. I definitely understand the frustration behind "passing the bucket". Hopefully they dont come back and say its not covered. The truck was a dealer trade; the previous dealer put the pin striping on. I asked my dealer if they would remove it and they said no. Guess we will see what they say now.

 

[goatmann]

The stripes are not factory.
The selling dealer has a guy come thru and add them. just call a dealer and see who the company is and i'm quite sure he will fix the stripes for free or at a very minimal cost.

 

[addisonm06]

The issue is that it was a dealer trade, put on by the original dealer in (KY). The selling dealer would not remove them.

 

[McBroom]

I’d take it to the dealer just to find out if it’s a warranty item or if you’re up a creek


I Love My 2018 RAM 2500HD 4x4 6.4L

 

[McBroom]

Just spoke with the sales department. Also described to them that the salesman you stated that swirl marks on the clear coat is normal, it not acceptable either. Service manager stated that pin striping is not a service departments responsibility; that striping and prepping (buffing, cleaning ect, from the swirl marks) is actually a sales issue. Ill wait for a call back from the sales manager and see what they say.

A clay bar kit and a good hand wax will remove the swirl marks. Good luck with the stripes


I Love My 2018 RAM 2500HD 4x4 6.4L

 

[McBroom]

From my experience sales and service do not work together rarely ever. You can tell sales one thing and itll never get to service and vice versa. Especially with warranty work like this. Whenever I have an issue or need something fixed I just email a sales manager and CC a service manager and basically tell them to figure out whos responsibility it is and then let me know. I hate having to do the work for them by chasing down so and so and then thats not the right person so go to so and so and so on. If that doesnt work I just call the dealership owner on his cell and boy does that get the ball rolling...haha

I never was good at playing service to sales ping pong I get angry way to fast for that stupidity


I Love My 2018 RAM 2500HD 4x4 6.4L

 

[Pull Ya]

Contact someone that installs pin stripes for dealerships and other people. They can either remove the stripes or maybe replace the stripes on the front fenders to match what you have now. It will probably be under $50. It would be worth that to me just not to have to deal with the dealership. The swirls in the paint, either you can remove them or have a professional detailer do it. Never let a dealership try to do paint correction---in most cases it will just get worse.
Jay

 

[addisonm06]

good recommendation! they want me to come by this afternoon to assess the pin striping... figure i will see what they say before reaching out elsewhere. If worse comes to worse, i can remove them myself with a heatgun and eraser wheel; its just the time to do it.

I find it funny that prior to signing to paperwork i asked if they could remove the decals and they said no; now all of the sudden they have a pin stripper?

 

[Jwithing]

If you want the stripes gone ... I use goof off to take off dealer decals and stripes. Just make sure to wash any residue off as it could eat through your clear coat if it sits for a long while. You could try goo gone or wd40 as well as they are less harmful to the clear.

 

[Jwithing]

good recommendation! they want me to come by this afternoon to assess the pin striping... figure i will see what they say before reaching out elsewhere. If worse comes to worse, i can remove them myself with a heatgun and eraser wheel; its just the time to do it.

I find it funny that prior to signing to paperwork i asked if they could remove the decals and they said no; now all of the sudden they have a pin stripper?

I always tell the dealer to remove the pinstripes and the BS inflated costs of the striping, right before signing and if they don't accomadate, I start to walk. They always accommodate, sometimes reluctantly

 

[addisonm06]

I guess i learned my lesson when buying my 2nd new vehicle.... Can only learn for next time lol.

 

[Jwithing]

I guess i learned my lesson when buying my 2nd new vehicle.... Can only learn for next time lol.

Yup, I made the mistake once too and vowed never again. Hence why I'm a hardass to the dealer with pinstripes. They pay some guy $5-$20 probably a vehicle to do a whole bunch then tack on a $200 fee to customers. Plus I just don't like them. I had one dealer who removed them in under 5 minutes. Never did get to ask te guy how the hell he did it so quick.

 

[addisonm06]

Update:

Dealer is going to remove the stripes free of charge. Hopefully they can do something about the swirls. If not, i can compound it when it warms up.

 

[addisonm06]

Dropped the truck off yesterday morning; received back 2 hrs later. Dealing took off the pin stripes and wheeled out the swirls. They said they couldn’t get all the swirl marks out, but it’s looks much better.

Good enough that I can wait to deal with them when it warms up!

BTW I think it looks much better without the stripes.