Please Help! 3.0 Eco Diesel Engine Failure

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RamDiver

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Location
Marlborough, Ontario, Canada
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Engine
Hemi 5.7
UPDATE!!!! @RamCares called this AM and is covering the replacement with a $1,000 deductible. The customer service has been the best I have ever worked with. I am so happy and thankful for everyone's advice. We own a small business and this is huge, as we have seen a slowdown in business recently.

Congrats, Evan.

And thanks for the update.

This will assist others in the future and possibly provide hope to those experiencing a similar failure.

.
 

tangocash001

Junior Member
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Apr 24, 2023
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Location
Toronto
Ram Year
2018 eco diesel
Engine
3.0 eco diesel
I manage the vehicles for my concrete construction company here in Florida.
We have a 2017 Ram Eco Diesel Laramie. 58k miles, Dealer maintained, no towing, and no modifications.

Two weeks ago (8-7-23) we brought it to the dealership. The truck was shaking and making noises and a noticeable loss of power. They had it for a day and concluded that everything was sound. Sent us on our way with a clean bill of health. Two weeks later we have to have it towed to the dealership because it is running so rough we thought it was going to explode. They informed me that the Engine is blown and needs a complete replacement. It is indeed strange that an engine blows at less than 60k on a truck that has been taken care of. It was used to simply drive back and forth to work, regularly maintained, and did not tow anything. I have no idea how this could have happened after we had it looked at two weeks before and they said nothing was wrong.

What can I do? We received a quote from the dealership.This is a gut punch 3 weeks later.

2017 Ram 3.0 diesel 1C6RR7NM5HS875096
complete engine 10550.00
coolant 5 @ 23.00 115.00
inner cooler 521.40
engine oil [email protected] 109.45
misc 100.00

LABOR [email protected] 4070.00
_________________________________________________
SUBTOTAL 15465.85
Shop Supplies 31.00
Sales Tax 1084.78
TOTAL $16581.63

Does this number sound right?
Why would I want to replace it with a motor that fails before 60K?

Any suggestions would be great.
Thank you for taking the time to read this.
I manage the vehicles for my concrete construction company here in Florida.
We have a 2017 Ram Eco Diesel Laramie. 58k miles, Dealer maintained, no towing, and no modifications.

Two weeks ago (8-7-23) we brought it to the dealership. The truck was shaking and making noises and a noticeable loss of power. They had it for a day and concluded that everything was sound. Sent us on our way with a clean bill of health. Two weeks later we have to have it towed to the dealership because it is running so rough we thought it was going to explode. They informed me that the Engine is blown and needs a complete replacement. It is indeed strange that an engine blows at less than 60k on a truck that has been taken care of. It was used to simply drive back and forth to work, regularly maintained, and did not tow anything. I have no idea how this could have happened after we had it looked at two weeks before and they said nothing was wrong.

What can I do? We received a quote from the dealership.This is a gut punch 3 weeks later.

2017 Ram 3.0 diesel 1C6RR7NM5HS875096
complete engine 10550.00
coolant 5 @ 23.00 115.00
inner cooler 521.40
engine oil [email protected] 109.45
misc 100.00

LABOR [email protected] 4070.00
_________________________________________________
SUBTOTAL 15465.85
Shop Supplies 31.00
Sales Tax 1084.78
TOTAL $16581.63

Does this number sound right?
Why would I want to replace it with a motor that fails before 60K?

Any suggestions would be great.
Thank you for taking the time to read this.

I have a 2018 Eco diesel, the exact same thing happened at 108,000 km. 16500 CDN to get a new engine. The mechanic I took it to has replaced a lot of Eco diesel engines and said they are completely hit or miss, but for the most part, they are terrible engines. His advice was to dump the truck before the new warranty expired and said people should only own Eco diesel engines if they have a very good warranty attached to them. Glad to hear things worked out for you.
 

RamDiver

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Marlborough, Ontario, Canada
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Hemi 5.7
@RamDiver Thank you. It is nice to know I have a place to go to get advice like this forum.

You're most welcome.

There is endless information available here and many knowledgeable people to help guide you through almost any repair.

And any contributions you might share are also greatly appreciated and just add more value to Ram Forum. :cool:

.
 

turkeybird56

Military Vet 1976-1996 Retired US Army
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Central Texas
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2019 Bighorn, 4 X 4, 3.21 rear, Bright Flame Red Pearl Coat, Mopar tonneau cover,Westin Bed rug
Engine
Hemi 5.7
The Gen II engines were known for the Mains going in the lower end. Why, even though there was nothing wrong with my 2015, I traded up to my Hemi before I encountered any issues. Did not want to roll the dice. Between the CARB BS, and the ECU BS (programming), and the known EGR issues, etc, Mains, lower engine poor parts used, BOIRD bailed while he could.
 
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Jeepwalker

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WI
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2012 Reg Cab, 4x4
Engine
5.7 Hemi
You know something (OP), your sensible approach on your catastrophic issue probably went a long way how your problem was resolved. Too many owners stammer, blame and go nuts, where you reached out for help and suggestions. And Ram responded positively to your needs (kudo's to them!).

Best of luck.
 

turkeybird56

Military Vet 1976-1996 Retired US Army
Military
Joined
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Location
Central Texas
Ram Year
2019 Bighorn, 4 X 4, 3.21 rear, Bright Flame Red Pearl Coat, Mopar tonneau cover,Westin Bed rug
Engine
Hemi 5.7
You know something (OP), your sensible approach on your catastrophic issue probably went a long way how your problem was resolved. Too many owners stammer, blame and go nuts, where you reached out for help and suggestions. And Ram responded positively to your needs (kudo's to them!).

Best of luck.
Maybe OP has an outstanding Zodiac Symbol, lol. just a saying. :rolleyes:
 

Shiva

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Dec 6, 2018
Posts
238
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205
Location
Fairport
Ram Year
2018
Engine
Hemi 5.7
UPDATE!!!! @RamCares called this AM and is covering the replacement with a $1,000 deductible. The customer service has been the best I have ever worked with. I am so happy and thankful for everyone's advice. We own a small business and this is huge, as we have seen a slowdown in business recently.
Isn't it nice to hear about a happy customer.
 
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