flashman252
Member
Definitely do not disagree with you. But at this point, ram cares did something because I am now getting calls and emails to get this recall completed.... but guess what, no parts and all I hear is they are allowed to only order 2 per month at my dealership. After emailing and reaching out to RAM cares on here, all I was emailed to do was contact my dealer and get on a waitlist.flashman, if I were you I'd call a couple different dealers nearby and see if they have the parts or if they can get the parts relatively quickly. See what other dealers are saying and compare it to yours.
My dealer simply went ahead and did this recall on any trucks on their lot that needed it (for example, mine, which already had the recall done when I purchased it), as well as ordered some in for those in the field.
Not all dealers are created equal, there are plenty of bad ones out there. But you also need to develop a working relationship with your dealer's service department - I have a great one, and can get pretty much anything done quickly if I need it.
I guess what bugs is I had already done that since feb of this year. I thought I was already on a list. And now RAM cares creates this post, I do a dog and pony show and go through a few circles with them to end up right back where I started but now I get frequent annoying phone calls and emails about this recall.... that I still cannot get resolved lol.
So basically take an annoying situation and make it more annoying is all thats happened by reaching out to RAM cares as they asked. So now I am really trying to figure out if they really wanted to help by making this post or were just looking to gather information on how many people are still out there trying to get this recall done. They could of just made a post with a poll if all they were doing was trying to gather info because they sure didnt help me.