You are absolutely correct. Proper tools. Proper torque. Proper training.
Even so, this particular design requires care and tooling and STILL results in a messier filter-change than a simple, spin-on filter.
The advantage to a “replaceable-element” type filter is that it facilitates inspection of the filter-media for contaminants.
However, Quickie-Lube oil-change places and 99% of DIY owners don’t take advantage of that and simply toss it in the trash. Even the simplest maintenance operations requires pre-training…. and it was the DEALER “Technician” who cracked the wife’s Toyota filter-housing. (New-car sale came with several “free” oil changes. I’m guessing they gave the job to the lowest-level employee in the dealership).
She drove it 45 miles back home and pulled into the garage… when I saw the trail of oil being left behind. The quantity barely registered on the dipstick. It had dumped almost All of its oil on the way home.
(I made the dealer pay for a tow to bring it 45 miles back to them for the repair. I still had to drive her to town to retrieve it when they finished.)
It was THEN that I replaced it with a copy-cat, all-metal aftermarket assembly. I personally would prefer a spin-on.
Some people are dangerous with tools. Dealers are the LAST place to get service work done. And, you are correct that they delegate lube services to young, inexperienced kids who think that instruction is for dumb a$$es.
Furthermore, if the dealer were worth anything, they would have kissed you a$$ and given you an hour to gather a crowd. They would have sent the wrecker for your car with no prodding, AND they would have told you that they have an UBER account, and sent one to you so you could have gotten to your car with no cost to you.
We old fossils here are largely blind to the "new culture" of Stealerships. Gone are the days that their shop personnel are really thoroughly trained at a training facility... after all, it costs that almighty dollar to do so, and the dealer principal is only interested in his/her mansion on the waterfront and exotic sports vehicle.
I worked on a Promaster van this week which had been "fixed" by another of automotive's "finest". Yup, the brake switch went out and the customer couldn't get the shifter out of Park. This person who was supposedly "trained" had installed the switch incorrectly AND crammed a wadded up cigarette pack into the shifter lockout mechanism.
This customer could drive the vehicle, AND it still had no brake lights AND there were DTC's in the ABS, ECM, and BCM.... the check engine light, ABS light and ECS light were illuminated on the IC.
The "free" oil changes ARE NEVER FREE! They bury THAT cost into the paperwork at purchase. Moreover, being in the trade, I see and hear about the nightmares the untrained techs cause doing a simple oil change.
I'll just keep on doing the nerd thing and actually follow the instructions per manufacturer in terms of replacing the o-ring and adhering to the tightening spec on those plastic oil filter housing covers.
