Tow Mirror LEDs ALL "burnt" out

[xXAvroArrowXx]

So this began because I noticed that my passenger side signal lights in the tow mirrors of my '14 Sport were inoperative. No biggie, under warranty, just a minor inconvenience to drop it off at the dealer...

When performing the job, they noted that my puddle lamps on BOTH sides were "burnt" too, and replaced them. I put burnt in quotation marks because LEDs don't or shouldn't burn out for many many hours of usage. When I picked up my truck upon checking out my newly repaired lights it was then apparent that the drivers side signal light was only partially operating, 2 of the corner marker leds were only faintly lighting up, which they promptly rectified by lamp assembly replacement as well..

I'm concerned. It has to be a bigger issue. I live in Ontario, Canada, I am thinking that moisture and road salt are getting into the electrical connections and corrosion is the culprit. On that assumption, I sprayed behind the mirrors with some penetrating oil to keep the contacts protected.

I'd like to know if others has had same issues with ALL the lights in their mirrors randomly dieing at the same time, if so what the cause might be.

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[bigolayne]

Regardless of what you sprayed, I would have went right back inside and told the dealership that the problem was more complicated.


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[xXAvroArrowXx]

Regardless of what you sprayed, I would have went right back inside and told the dealership that the problem was more complicated.


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I have a good relationship with my service dept. The thing I don't want to do is be the guy that goes back in, and rants and raves about "there's a bigger problem", unless I know there is or could be one. I've been around long enough to know that you get far better service out of people if you're polite and reasonable rather than a demanding consumer..... I'm looking to see if anyone else has had a problem like mine described, and if so, what the root cause might be....


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[bigolayne]

I understand and I don't have any issues but then again I just installed mine.
I hear you about not being that guy, but if you can visually show them the problem your not being that guy but instead a customer with an additional real problem.
Anyway, I hope someone can guide you the right way or have some other insight into your conundrum.


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[Sir John]

I'm already on my 3rd LED turn signal in my passenger side tow mirror. And about 4 weeks ago, I had both of my puddle lamps replaced with "upgraded" ones as my dealership called them. He said that they had replaced a lot of the puddle lights and amber turn signal lights on the tow mirrors. That figures.

 

[xXAvroArrowXx]

I'm already on my 3rd LED turn signal in my passenger side tow mirror. And about 4 weeks ago, I had both of my puddle lamps replaced with "upgraded" ones as my dealership called them. He said that they had replaced a lot of the puddle lights and amber turn signal lights on the tow mirrors. That figures.

Ok.. I see you're in Buffalo NY, snowbelt area. My corroded contact theory still looks like it holds.

Anyone out there that knows what the "update" to the puddle lamps was?

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[iam_canadian22]

Ive had one replaced on my sport, driver side, happened early on, been fine ever since

 

[cptwing]

I had to have my driver's side turn indicator replaced awhile back, the only one so far. Oh they also replaced the mirror glass because they broke it. Any else have their mirror glass broken while having these replaced?