Uconnect Update 99.99.99 for Sierra Wireless Card

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Curtissimo

Junior Member
Joined
Feb 17, 2024
Posts
1
Reaction score
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Location
Detroit
Ram Year
2014
Hi everyone,

I'm driving a MY 2014 Dodge. Recently I tried to update my radio and ended up in boot loop. I got it running again and described everything pretty well here. I'm questioning if I really have a "clean" 18.45.01 installed. I would assume the Sierra Wireless Card wasn't updated and every Unit afterwards (no clue what is updated in Unit 12, 13, 14 and 15).

I still encounter same problems before I started with the update process:
  • delayed start up (sometimes resetting HVAC to default 75 degF)
  • vehicle phone requires service messages pop ups after 15-20mins.
  • GPS position doesn't work.

During my update odyssey, I called Uconnect to describe my problem. Their offered solution is make an appointment with a dodge dealer, get the 2 updates 17.43.01 and 99.99.99 (although my radio was on 18.13.01 and the website tells me to install 18.45.01). The lady on the phone told me Uconnect will reimburse me for it, I just need to send them the dealer invoice via email.

Now I'm looking for the update 99.99.99, which is as far as I understand - according to an official bulletin - an update solely for the Sierra Wireless Card. I was not able to find a download file for this 99.99.99 update. I'm wondering if it make sense to install this update and then push again the 18.45.01, in order to have a clean update on this device.

Anyone tried this?

Any help is appreciated!

Best
Curtissimo
 

kman07032010

Junior Member
Joined
Apr 11, 2024
Posts
10
Reaction score
1
Location
Ohio
Ram Year
2015
Engine
Hemi 5.7
Hi everyone,

I'm driving a MY 2014 Dodge. Recently I tried to update my radio and ended up in boot loop. I got it running again and described everything pretty well here. I'm questioning if I really have a "clean" 18.45.01 installed. I would assume the Sierra Wireless Card wasn't updated and every Unit afterwards (no clue what is updated in Unit 12, 13, 14 and 15).

I still encounter same problems before I started with the update process:
  • delayed start up (sometimes resetting HVAC to default 75 degF)
  • vehicle phone requires service messages pop ups after 15-20mins.
  • GPS position doesn't work.

During my update odyssey, I called Uconnect to describe my problem. Their offered solution is make an appointment with a dodge dealer, get the 2 updates 17.43.01 and 99.99.99 (although my radio was on 18.13.01 and the website tells me to install 18.45.01). The lady on the phone told me Uconnect will reimburse me for it, I just need to send them the dealer invoice via email.

Now I'm looking for the update 99.99.99, which is as far as I understand - according to an official bulletin - an update solely for the Sierra Wireless Card. I was not able to find a download file for this 99.99.99 update. I'm wondering if it make sense to install this update and then push again the 18.45.01, in order to have a clean update on this device.

Anyone tried this?

Any help is appreciated!

Best
Curtissimo
Did you figure this out ? Having the same issues.
 

Myk9biteshard

Junior Member
Joined
Feb 2, 2024
Posts
1
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0
Location
Usa
Ram Year
2016
Engine
5.7
You need to change the air card, in some radios you can some you can't. The air card is dead, so the update fails. The back board that hooks up to the antenna is where the card is located. You could swap out back boards from another radio that would also work. it depends on the version of your 8.4 radio whether the card is soldered to the bord or hooks up too. The fact that can't be avoided is if the card is dead no update will fix your radio or gps. Match up your radio with one that has a broken screen on ebay or one that has the same connections on the back but without your features, ie navigator and use that board. Your features should work fine with the swapped board as that is the hardware not the software you are swapping.
 
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