Upgraded to Used RA3 and now have issues

[Nebraskaramguy]

I have read through about 40 pages on the forum to hopefully find a similar problem to mine with no luck, so sorry if I’m asking an old question. I have been wanting to put a cargo cam in my 2014 2500 but read that I would need at least the RA3 in order to do it so I picked one up off eBay and an 8.4” bezel w/ volume control from infotainment. Installed it today and got the anti-theft message as well as a constant ding in my dash, the 911 message, flashing brake light indicator and traction control light on my dash. I was able to get the pin for the anti-theft from my local dealership, and I ordered the dummy antenna for the 911 error message, but the ding and dash lights are still going off. Do I need to take the truck in to have it flashed? Or is there a software that can be downloaded from Uconnect to help solve my issues?

 

[SitKneelBend]

I have read through about 40 pages on the forum to hopefully find a similar problem to mine with no luck, so sorry if I’m asking an old question. I have been wanting to put a cargo cam in my 2014 2500 but read that I would need at least the RA3 in order to do it so I picked one up off eBay and an 8.4” bezel w/ volume control from infotainment. Installed it today and got the anti-theft message as well as a constant ding in my dash, the 911 message, flashing brake light indicator and traction control light on my dash. I was able to get the pin for the anti-theft from my local dealership, and I ordered the dummy antenna for the 911 error message, but the ding and dash lights are still going off. Do I need to take the truck in to have it flashed? Or is there a software that can be downloaded from Uconnect to help solve my issues?

It sounds like you may not have plugged everything back in behind the radio bezel. I don't recommend Infotainment products.

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[Nebraskaramguy]

I didn’t really want to go with infotainment, but I also didn’t want to buy extra parts to upgrade to the 7 speed blower motor controls. My 4 speed does what I need just fine. Either way, it’s what I picked up for simplicity but I’m positive that everything was properly connected. I even pulled it 100% back out to verify that exact thing. Unfortunately not the case.

 

[SitKneelBend]

I didn’t really want to go with infotainment, but I also didn’t want to buy extra parts to upgrade to the 7 speed blower motor controls. My 4 speed does what I need just fine. Either way, it’s what I picked up for simplicity but I’m positive that everything was properly connected. I even pulled it 100% back out to verify that exact thing. Unfortunately not the case.

Do you plug anything into the infotainment bezel? Its possible its modules are bad.

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[Nebraskaramguy]

Just the volume control which worked fine.

 

[SitKneelBend]

Just the volume control which worked fine.

If you are sure you plugged in the accessory button panel below the HVAC bezel, I would try to clear your codes and see if they come back. If you don't have a means of clearing codes, give it several drive cycles/time to see if they clear.

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