Things have really deteriorated in our lives concerning service providers who have HUGE yellow stripes running down their backs, which is a predictor of bad character.
Anyone asking you to sign a "waiver" is screaming "Chicken$hit" or "I'm gonna screw you!".
Run, don't walk away. Find someone who isn't too lazy to do that job correctly.
I also have had the Ceramic "visor" strips put on several of my cars, and never had any issue, but, then, the shop I use never put a waiver under my nose, either.
In 1984,I brought my brand new black shiny Firebird to Zeibart to have the windows tinted (cost about $150 back then).They did a horrible job on the big back fastback glass and,even they admitted it.They redid it for me , so I was pretty happy.
1984 was along time ago obviously,and,I have had a few tints on heater grids removed and replaced since then ,and it is no problem...
HOWEVER,in 84,Zeibart accidently,cut several of the grid lines.I gave them a couple chances to use some metallic paint on the lines to repair their mistake.If anybody ever used it it is not really a great solution.8 lines were out of commission,so me and a lawyer had themTHEM, replace the window,and it cost then just under $2000.( back in 84,that was alot ...in todays money about $6,500.00,if you were to , calculate what that is in 2026)...They were very very unhappy.
Obviously they don't use blades to butcher like the way they did,back then, because things have progressed over the decades.
In the case of your issue,the installer knows ,either he screwed up(or someone else nearby) somewhere before,and got burned for it .I Agree,just go elsewhere to someone who has more confidence and skill,and don't sign a waiver.I never heard of that before either