0w20 will void warranty?

[Hootbro]

There is no technical reason using a 0W-20 will cause any mechanical issue in and of itself. That being said, if you are wanting 100% absolute warm and fuzzy feeling using it, then stick to 5W-20 while in warranty.

Also, FCA customer service or any of their reps are not going to deviate from published data.

 

[Ramnewbie]

There is no technical reason using a 0W-20 will cause any mechanical issue in and of itself. That being said, if you are wanting 100% absolute warm and fuzzy feeling using it, then stick to 5W-20 while in warranty.

Also, FCA customer service or any of their reps are not going to deviate from published data.

"Technically" there may not be a reason, "real time " there is deffinately a reason. " Technically" all they are looking at is it runs and helps them meet their EPA numbers, they couldn't care less what it runs or sounds like.

Sent from my XT1650 using Tapatalk

 

[Tach_tech]

The dealer is not the one who would deny a warranty claim. That’s the warranty centre or power train centre in the case of a power train concern. As a tech I’ve been through this many times and it’s never the dealers choice wether to warranty it or not, they don’t pay the warranty bill, FCA does.

I’ve seen an engine claim get denied because a customer couldn’t find one or two oil change receipts but had several others.

It boils down to if you use an oil other than what’s recommended by FCA they have a reason to deny a claim. They won’t void your entire warranty but may deny a claim if you ever have an issue.

 

[OFw Kalli]

Hootbro
I guess the chance to get winter temperatures less than minus 35°C and don't have the any possibility to heat up my Motor / Oil a little bit, because there is no electrical plug anywhere around is enough reason to use a 0W oil.


Maybe I should do this like my Father in WWII at the east front.
Make a fire under the oil pan

 

[OFw Kalli]

So, Now I asked RAM customer service again......
Mabe they are in hibernation.


"Dear Ladies and Gentleman
Since 2 weeks I wait now for an answer about my question – “void the use of an 0W20 Motor oil with MS-6395 Certification may warranty of my 2017 RAM Hemi?”

Accounting the Standard SAE J 300 a 5W.. Motor oil like the 5W20 can be pumped to a Temperature, to Minus 35°C, The low temperature cranking is Minus 30°C according this Standard.
I don't how cold the winter will be this year, But last winter we have had in Alberta Temperatures below Minus 35°C. In future, I have to park my car over night in the open plane, far from electrical plugs for the block heater.
With a 5W20 Motor Oil, I can not use my truck in very cold winter temperatures below Minus 30°C/Minus 35°C"


I let you guys know when I get an answer.

 

[mtofell]

They will absolutely void your warranty if they have ANY reason to do so. It doesn't matter if they think the oil caused the problem or not. From reading posts on here and from my own experience with a major component failure (tranny blew @ 38K miles), RAM turns extremely combative when a big warranty item comes up.

I'd be shocked if you get any other answer from RAM directly. You are essentially asking them if they really mean what the manual says.

 

[OFw Kalli]

mtofell
More and more my opinion about this company turn to "very bad"
I have had some bad experience with the service at the dealer.
And now, what you wrote....

 

[huntergreen]

mtofell
More and more my opinion about this company turn to "very bad"
I have had some bad experience with the service at the dealer.
And now, what you wrote....

All companies are the same. You are under warranty, keep using 5/20. If you have an issue, call Chrysler roadside service and have it towed to the dealer. Another option, use 0/20 but buy and later return 5/20 for the reciept.

 

[Dusty]

Hi all.
I asked this 2 weeks ago the RAM customer service, but it seems they don't want answer me

Will void to use a 0W20 oil (of course MS-6395) my warranty of my 17 RAM hemi?

Please no "I don't think so". I need a 100% bulletproofed answer, because I don't want kill my warranty.

Background ibfo:
Here in Alberta was last winter very cold. Minus 35°C and some areas it was colder.
Minus 35°C is the limit where a 5w oil can still pumped. Still pumped means like thick honey, but still a kind of liquid.
That's the reason I would like to use at my next oil chance in 1 or 2 weeks a 0w20, maybe the pennzoil ultra platinum
Sorry for my English, but I guess you understand what I want to know, lol

Thx in advance for answers

The reality is that the 0-20W versions of packaged motor oils are basically 5-20W motor oils with a lower pour point, and because of the chemical selections in the compound to permit stabilization, they usually end up with a higher Viscosity Index (VI).

For example:

Exxon/Mobil 0-20W has a ASTM D97 of -57 degrees centigrade and a VI of 165.

Pennzoil 5-20W has a ASTM D97 of only -45 degrees centigrade with a lower VI of 154.

The only downside to motor oils chemically stretched is they destabilize sooner in the high heat of engine. However, as someone already commented, there's no easy way to determine the difference between the two so close in viscosity at the start.

Best regards,
Dusty

2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Now at: 007081 miles.

 

[rneal55555]

You really need to ask and know what Canadian and Alberta Consumer Protection Law requires of them and you. In the states generally they have to show that you maintenance or even lack of maintenance is the cause of the needed repair.

This doesn't apply in canada but you must have something similar.

https://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance

For instance in the US you could never change the oil and if the alternator goes 5 miles before warranty expiration it would still be covered because the oil has nothing to do with it.
Bottom line really is they would have to show show some cause if they open up the motor and it's not all black and tar like they most likely never ask the question.

I doubt seriously if a warranty claim has ever been denied over 0W-20 vs 5w-20. Those till running the 5W-20 that FCA put in it because it's never been changed are the claims that are denied.


And the dealer does make a difference some will take no for an answer from the Manufacturer laying down and some will push back.

 

[OFw Kalli]

Thx for this info and the link.

When I will get again no answer from the cusoer service till next Monday, I let make an oil change at jiffy lube with 5w-20 (PUP). I don't want risk anything. I know pretty well my rights and tragulations as customer in Germany but not the Canadian one.
I have still 2 Winter (this one an the next) in my warranty time for the motor.
Later, after the warranty, I guess I will use a 0w-30, but this is an other topic

 

[ram1500rsm]

0w20 and 5w20 from most oil manufacturers is pretty much the same thing,Castrol syn 0w20 was more viscous than 5w30 years ago at 100c, amazingly i checked today and that's not the case anymore, now Castrol Edge 0w30 is thicker when cold/hot compared to the same brand in 5w30, i'm running Castrol edge 0w20 now, but maybe next time i'll run 0w30, no issues so far in about 300-400 miles after changing my oil from 5w30 dino to 0w20 synth.
Castrol Edge 0w30 is also thicker (12.21 cST at 100c) than PUP 5w30 (10.3 cst @100c), so tehicanlly edge should remain thicker the hotter it gets, it's also thicker at 40c

Castrol Edge specs
https://msdspds.castrol.com/bpglis/...F11D506802579F1004CDCEB/$File/BPXE-8TW9XK.pdf

PUP specs
https://www.pennzoil.com/en_us/prod...15e88aa7517/Pennzoil-Ultra-Platinum-5W-30.pdf

 

[Don Sass]

I will say only this: There is No bullet proof tests/testing that can distinguish what viscosity a oil was at the time you poured it into your motor.

Especially with such a slight difference between 5W-20 (synthetic) & a 0W-20!

FCA will have no clue!
Just keep your oil at the proper level on the dipstick.

They told you all kinds of BS to get you to buy your Ram!
If need be? Return that favor!

It all boils down to this: 5W-20 & 0W-20 are both plain & simple = 20wt oils.

Use Amsoil and you won't have any issues. It's good down to -45 degs.

 

[Don Sass]

Use Amsoil and you won't have any problems. It's good to at least -45 degs F.

 

[Fishhaggis]

Live in Yellowknife and the norm here is full synthetic, with your truck plugged in and auto start so it idles for a good ten minutes before you move it. Battery blanket is a must, and some have a battery maintainer wired in as well. Once she dips into the -30’s and colder, you should consider full synthetic. Bought my truck new and the dealer does full synthetic so that should be good, warranty wise. Maybe go to the dealer and get the best oil for cold there that is covered by warranty, and then just use that from then on, and keep that dealer receipt as evidence if something goes wrong later on and they question your warranty. Such a sad sound when the trucks tries to turn over at those temps when it’s not plugged in. Couldn’t imagine what would happen to the engine if the oil was not up to par.

 

[Fishhaggis]

Below -40, if you want it to start when not plugged in, set the auto start to run the engine every 3-4 hours for ten minutes, or just let it idle all night.

 

[BWL]

Thx for this info and the link.

When I will get again no answer from the cusoer service till next Monday, I let make an oil change at jiffy lube with 5w-20 (PUP). I don't want risk anything. I know pretty well my rights and tragulations as customer in Germany but not the Canadian one.
I have still 2 Winter (this one an the next) in my warranty time for the motor.
Later, after the warranty, I guess I will use a 0w-30, but this is an other topic

This will be my 8th northern alberta winter running 5w20 synthetic in my hemi and the motor is still running strong at 264000km. I wouldn't be concerned. I Dont even think about plugging in the block heater until -20C or the battery warmer until -25C.had some -40c nights last year and still no trouble starting apart from a little bearing whine from the alternator and belt tensioner pulley on initial start. Not that I think it would hurt. Just doesn't seem needed. You should check your antifreeze though. Factory is only good to -37 I believe. Originally had mine partly drained and added more concentrate to lower the freeze point and did the same after I flush and change the fluid every 100,000 km.

 

[gixxer]

Google consumer protection act Alberta and read into it. It’s canadas version of the magnusson-moss act in the USA. Each province rules are different.

 

[OFw Kalli]

Thx for all this Infos guys.
Seems I have this week a lot to read

 

[Factory]

I will say only this: There is No bullet proof tests/testing that can distinguish what viscosity a oil was at the time you poured it into your motor.

Especially with such a slight difference between 5W-20 (synthetic) & a 0W-20!

FCA will have no clue!
Just keep your oil at the proper level on the dipstick.

They told you all kinds of BS to get you to buy your Ram!
If need be? Return that favor!

It all boils down to this: 5W-20 & 0W-20 are both plain & simple = 20wt oils.

One us a zero weight , the other is a 5 weight that both ACT like a 20 weight when warm is the correct answer