Bulletin # 23-033-15
SUBJECT:
Rattle/Clunking/Popping Noise While Driving Vehicle On Uneven Roads
OVERVIEW:
This bulletin involves replacing the frame to body cushion isolators located under the right
and left cab A-pillars.
MODELS:
2014 - 2015 (DJ) Ram 2500 Pickup
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA
NOTE: This bulletin applies to vehicles built on or before April 18, 2015 (MDH
0418XX).
SYMPTOM/CONDITION:
The customer may describe a rattle/clunking noise or popping that can be heard and felt in the floor under the front passenger or driver side when the vehicle is driven on uneven roads, especially from a higher level to a lower level. Noise may be more audible at cold
temperature.
DIAGNOSIS:
If the customer describes the symptom/condition listed above, perform the Repair
Procedure.
PARTS REQUIRED:
Qty. Part No. Description
2 68224164AB CUSHION, Body Hold Down