bluetooth phone

[hemi-ram2]

Hey all, I dont know how to describe it but I had my Iphone 5 linked to my truck for hands free.All was fine. I removed my Iphone 5 and linked my new Iphone 8 to my truck,now I can barely hear the person im talking to with the volume on phone portion of the screen says 38, is the highest the volume will go.
With the old Iphone 5 it all worked fine.?? anyone? Thank You

 

[Jstmahoney]

What year is the truck? Have you ever updated the Radio? Maybe it needs an update to be more compatible.


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[McBroom]

You need to turn the Bluetooth volume up in the settings on the phone. And make sure that the volume of the phone is up. 2 separate settings.


I love my truck!
Blue Mule 18 Ram 2500 4x4 C/C Off Road.

 

[hemi-ram2]

2018 ram 1500 Lonestar Silver cc ThankYou

 

[hemi-ram2]

How do you update radio? any suggestions

 

[Jstmahoney]

How do you update radio? any suggestions

Go here
https://www.driveuconnect.com/support/software-update.html


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[hemi-ram2]

Thanks All it was phone on bluetooth volume I never check it when I paired new phone.

 

[clifford15]

Thanks for the update. It will help someone down the road.

 

[RamCares]

Hey all, I dont know how to describe it but I had my Iphone 5 linked to my truck for hands free.All was fine. I removed my Iphone 5 and linked my new Iphone 8 to my truck,now I can barely hear the person im talking to with the volume on phone portion of the screen says 38, is the highest the volume will go.
With the old Iphone 5 it all worked fine.?? anyone? Thank You

Hi hemi-ram2,
Please let us know if this continues to happen. You may send us a private message and we will look into this to see if there's anything we can do on our end to help you out.
Lydia
Ram Social Care Specialist