It works in Canada. You get it free for whatever months. It's part of the SiriusXm Guardian service. ( It's not a 911 button it's SOS button)
There are two things which makes it confusing. Jeep/Ram Connected Services for Ram 2022+ and SiriusXm Guardian for Ram 2017-2022
@GTyankee As
@Docwagon1776 said, It uses GPS to locate you. It has nothing to do with your home address.
Also
@Tulecreeper doesn't have it. Nor can his truck do software updates OTA. Many Trucks in 2022-2023 range have it deleted. Depending on the trim, more so the HD's. He should have gotten around $300 rebate.
Was part of the Chip storage BS, Ford did the same thing.
Jimmy07 wrote about it long ago on another forum. He also correct about 2024. My friend bought his before they knew issue. Dealer was replacing his battery over and over. In his case, hardware is there, but it's disabled and app is gone.