Well, now that I've been told to drink the kool-aid and believe everything you're saying I see the light! You deserve a new truck for all this grief that clearly couldn't have been prevented by reading and understanding the warranty agreement and following instructions.
You screwed up and aren't owning it. No pity from this guy. If the dealership made the mistakes you claim they did that's also your fault for letting it happen.
Does it hurt? To be so entitled?
Congratulations, you work or have worked at a dealership service department and you want everyone to know it. We’re all very proud of you son.
Yes, you only have my side of the story, that’s doesn’t make it your job to fabricate the other side. Yes you’ve made some good points about what the inner-workings are at Chrysler to warranty a claim, but now you’re flat out making things up. Because if those are the inner workings, not a single stitch of it was explained to me at Dewildt. And if it was, we obviously wouldn’t be here right now.
1.There were no such “instructions” given about a grander diagnostics plan. I was simply told that I had bad oil in the car because I didn’t get an oil change from their location. Period. See the period? that indicates the end of the sentence. That’s not the place for you to infer or speculate.
2. When asked about code P0520 they didn’t even acknowledge the code, and dismissed it entirely. They told me I had bad oil, it caused the P0520 and it wouldn’’t come back. End of story.
3. The Diagnostic fee was not offered to me either. I had to argue for it. Because i think it’s criminal to charge a diagnostic fee on a warrantied vehicle, and judging by the reaction of many in this forum I’m not the only one. And they never told me i had to come back to their dealer. read this part slowly because you’re not getting it. They said “fine if the P0520 light comes back, we’ll give you the diagnostic fee back” If you want to nitpick about instructions, when was i instructed to come back to them? I agree under normal circumstances i would come back to them, but these people were argumentative, rude, and i’m still not entirely positive that that Bad oil code even popped up, and if it did, why clear the codes when they said they wouldn’t. A third party NEEDED to be brought in.
4. You’re creating a narrative that the dealer was willing to reimburse me for the oil change if we continue’d working through the diagnostic plan. That sure sounds swell…. but it didn’t happen. nice try.
I’m entitled? and will eventually complain about Peel? That’s quite the narrative you got going on there. Name calling and pure speculation. Do you see a lot of threads on here from me??? Lots of complaining? Over the years I’ve owned Infiniti’s, Lexuses, a Wrangler, an F150 and a now a Ram. I was part of a forum for each of those cars. My nickname was either some variation ‘czardog' or ‘ceeze’ . Verify the forums, not a single negative dealer story. I even explained in my post my hesitation to speak negatively about this dealer.
I’m a very loyal person to a business that treats me well. Even my mechanic, I’ve been loyal to him for over 10 years because he’s fair and honest. Do you think i’m just getting free **** from him all the time? Use your head. I’ve gotten some pretty nasty bills from that rascal too but the repairs were all explained, and justified.
As long as we’re speculating… I bet you get beaten up in bars all the time for your “constructive criticism”.
Work on understanding what those codes actually mean and how a diagnostic plan works. A "dealer diagnostic scan" is only part of the diagnostics. In this case changing the oil was a test. Live and learn.
