Ed Conley
Junior Member
- Joined
- Jun 7, 2021
- Posts
- 5
- Reaction score
- 12
- Location
- Sierra Vista, Arizona
- Ram Year
- 2014
- Engine
- V6 3.6
I have a 2014 1500, single cab, 3.6 L V-6 that I just bought 2 months ago from the local Dodge dealer.
I noticed an intermittent issue with my instrument display cluster, mainly when I use cruise control.
When I tap my brake pedal to slow down , the display flashes back to display " Cruise ready", then back to the main display.
Then at other times the display will change for a flash of a second.
A friend of mine did some research, and found a recall for this issue from a couple of years back, so it was something that was a known issue.
I took the truck back to the dealer, they charged me $125 for a diagnosis, and gave me an estimate for $1000 and change to fix the issue.
Apparently , my VIN wasn't included in the recall, even though it is the same issue.
I called Chrysler,spoke with the recall people, the warranty people, who passed the buck to the NTSB, who passed the buck to the Arizona Attorney General's office, who never got back to me.
Meantime, I came back full circle to the dealer, who says they will "Try to work something out"
I'm just wondering if anyone else here has had the same issue.
I noticed an intermittent issue with my instrument display cluster, mainly when I use cruise control.
When I tap my brake pedal to slow down , the display flashes back to display " Cruise ready", then back to the main display.
Then at other times the display will change for a flash of a second.
A friend of mine did some research, and found a recall for this issue from a couple of years back, so it was something that was a known issue.
I took the truck back to the dealer, they charged me $125 for a diagnosis, and gave me an estimate for $1000 and change to fix the issue.
Apparently , my VIN wasn't included in the recall, even though it is the same issue.
I called Chrysler,spoke with the recall people, the warranty people, who passed the buck to the NTSB, who passed the buck to the Arizona Attorney General's office, who never got back to me.
Meantime, I came back full circle to the dealer, who says they will "Try to work something out"
I'm just wondering if anyone else here has had the same issue.